Faculty Macbook Pro: Apple ID FAQs

  1. What is an Apple ID?
  2. If Goucher IT manages my Mac, why do I need an Apple ID?
  3. What if I have more questions about my Apple ID?
  4. What if I forget my Apple ID or Password?


What is an Apple ID?

An Apple ID is your account for everything that comes directly from Apple. This could include:

  • iTunes Music, Movies, and TV Shows
  • Podcasts
  • iBooks
  • iPhone and iPad Apps
  • Mac App Store Apps

Think of an Apple ID as an ownership list. Whenever you purchase, or download a free App, song, movie, etc, it is added to a list of content that you own in your Apple ID. This content can then be used on any compatible Apple device, without having to buy it again! (Note: While they’re both called Apps, Mac App Store Apps, and iPhone and iPad Apps are not the same thing, and can’t be shared across devices.)

Apple IDs, like most other website accounts, tend to be your email address used when you created it. Because the signup process also stores your address and other information to prove your identity, they’re also useful if shopping on the Apple Online Store, or to make reservations at the Apple Retail Store.


If Goucher IT manages my Mac, why do I need an Apple ID?

In addition to allowing you access to the iTunes store, and downloading apps onto an iPhone or iPad, an Apple ID allows you to expand the list of Apps that your Mac came with in the Mac App Store. In fact, Apple gives you a few just for being a new Mac owner!

apple appsBy opening up the Mac App Store (click on the blue icon with an ‘A’ on it on your dock), and then clicking “Purchases” at the top of the screen, your Mac will tell you that you have some apps to accept.

Once you sign in on this page, a number of great apps will be automatically added to your account, and begin downloading. Because the apps are now on your account, you’ll be able to update them yourself when necessary!

The apps you’ll get include:

  • Pages: an Apple version of Word
  • Numbers: an Apple version of Excel
  • Keynote: an Apple version of Powerpoint
  • iPhoto: a fantastic photo organizing, editing, and sharing application
  • iMovie: an easy-to-use video editing and sharing application
  • Garageband: an introduction to digital audio recording and music making


What if I have more questions about my Apple ID?

Apple’s Knowledge Base has a great set of Frequently Asked Questions about Apple IDs. You can find it at: http://support.apple.com/kb/ht5622


What if I forget my Apple ID or Password?

Visit Apple’s reset page at http://iforgot.apple.com, and you’ll be walked through the process of resetting your Apple ID.

As soon as you reset your Apple ID, every Apple device you own that uses it will ask you to re-enter your new password. Just put your new password in and hit “OK,” and it will save the password for future use!

Guide to Online Goucher Services for Faculty

MyGoucher My.goucher.edu
  • Use for official course roster and for grades
  • More support: MyGoucher FAQs
GoucherLearn Learn.goucher.edu
  • Use as a course website; enrollment is automatic
  • Share materials with your students
  • More support: GoucherLearn Support Blog
Password change Password.goucher.edu
  • To update your Goucher password
e2 Campus Notifications Tinyurl.com/e2-campus-goucher
  • Receive information about weather-related delays or emergencies
WebEx Goucher.webex.com

Resetting Your Default Keychain Password

Mac Users should update their keychain passwords any time they update their Goucher password.  This step is necessary for Mac users if they want to avoid losing any other saved non-Goucher passwords that are stored in their keychain.

To Reset your default keychain password on Mac OS X 10.4, Mac OS X 10.5, and Mac OS X 10.6 Snow Leopard or later:

1.       Open Keychain Access, which is in the Utilities folder within the Applications folder.

2.       From the Keychain Access menu, choose Preferences.

3.       Click General, then click Reset My Default Keychain.

4.       Authenticate with your new Goucher login password.

5.       Quit Keychain Access.

6.       Restart your computer.

Accessing Student Email on an Android Phone

**Students accessing their email from a regular computer can simply point their browser to mail.goucher.edu.**

      1. Go into Settings on your phone. Select Add account.
        Select Add account.

        Select Add account.


      2. Select Google.

        Select Google

        Select Google

      3. Select Existing account from the options.


        Choose Existing.

      4. On the next screen, a login will appear. Press the icon in the top-right corner (looks like 3 dots), and select Browser sign-in from the menu. Click Ok on the pop-up.
        browser sign in
      5. Log into Google using your Goucher username and password, then do the same at the Goucher email login page.

        *** NOTE: You must log in using the format jadoe001@mail.goucher.edu.

      6. Customize your syncing, Google+ and payment settings if you wish. Otherwise, select Skip on the following screens.
      7. Your account set-up is complete!

Accessing Student E-mail On An iPhone or iPad

 **Students accessing their email from a regular computer can simply point their browser to mail.goucher.edu.**

  1. If you have an iPhone or iPad, the Gmail application can be installed through the Application Store.               



  2. Once installed, open the Gmail application and you will see the home page for Gmail. Log in by only using your E-mail address (Do not put your password in).
  3. Once you have pressed sign in, you will be re-directed to the Goucher Student E-mail Log-in. You can then sign in by using typing in your Goucher username and password.
  4. If you have any further problems, you may have two step verification turned on. In that case, consult this video for information about two step verification and how to put your email on your iPhone or iPad using two step verification.

Convert Email Addresses in Excel to Outlook Email List

How do I convert a column of email address in Excel to a useable list in Outlook?


These instructions work for both PC and Mac computers, using Outlook or Outlook Web Access.
The email addresses must be complete (name@server.xxx) and listed in a single Excel column to use these instructions successfully.


  1. Copy and paste the column of email addresses into a blank Microsoft Word document.
  2. A small clipboard appears to the right of the data. Click on this once and select Keep Text Only.
  3. Click the REPLACE button on the Home tab (sometimes found under Edit > Replace).
  4. Click inside the “Find” box and enter ^p. (Hint: The carat symbol “^” is typed using Shift-6.)
  5. Click inside the “Replace” box and type in a semi-colon. (Hint: The semi-colon key on most keyboards is to the immediate right of the letter L.)
  6. Click the REPLACE ALL button. When the process is finished, hit OK and close the Find/Replace window.

You now have a list that can be copy and pasted into the TO,CC,or BCC sections of an Outlook email message.

Uploading Audio/Video to Panopto


Goucher College uses Panopto as its Lecture Capture management system. Not only can Panopto be used to create lecture recordings, but it can also host a variety of audio and video files. When uploaded, these files become available as links in a GoucherLearn course, where course participants can stream the content to their own computer.

Before You Begin: 


Step-by-Step Instructions:

*If you haven’t done so yet, you must first request Panopto be enabled for your course(s) – see the first “Before You Begin” bulleted item above.

1) Log into Goucher’s Panopto site

  • Go to  http://goucher.hosted.panopto.com
  • Using the USER LOGIN drop-down, select the title GL Production. If the drop down is set to Panopto or GL Development,  change to GL Production and click Log in
  • When prompted, type in your usual Goucher username and password

user login

2)  On the left side of the page, select the desired folder that matches the correct Course ID. (This will link to the same course inGoucherLearn.)

3) Click the NEW button.

new button create recording

4)  Enter a name and description, and double-check the Folder is the right course.

5)  Under “Actions”, put a check next to “Upload Existing Video using Panopto Unison” and click CREATE.

upload existing video using panopto unison

6)  Add the video file using the BROWSE button. (You can also drag-and-drop your video file into the file area presented.)

browse file

7)  A “Processing” animation will appear. This may take a while to complete. Processing time is dependent on the size of the file, your computer’s processing speed, and the speed and bandwidth of the internet connection being used.  This animation eventually disappears and is replaced with a message beginning with “Video successfully uploaded.”

Video Success Upload

If the PanoptoFocus block has been added to your GoucherLearn course, a link to the new file will appear in this block. You may need to refresh or log back into GoucherLearn to see this update.

See also:

WebEx – Saving An Archived Meeting To Your Computer

Storing A Saved WebEx Meeting File To Your Computer

Instructors and Meeting Hosts can save a backup copy of a recorded WebEx meeting to their own computer using the following steps.

  1. Go to http://goucher.webex.com
  2. Log in by clicking the “Host Log-in” button in the top right corner of the page. (You must use the same Host Log-In used when the recording was created.)
  3. Under “Host a Meeting” on the left, click on “My Recorded Meetings”
  4. Find the desired recording and click the MORE drop-down on the far right (see pic below), and then select DOWNLOAD.

WebEx More Button











See also: