Resetting Your Default Keychain Password

Mac Users should update their keychain passwords any time they update their Goucher password.  This step is necessary for Mac users if they want to avoid losing any other saved non-Goucher passwords that are stored in their keychain.

To Reset your default keychain password on Mac OS X 10.4, Mac OS X 10.5, and Mac OS X 10.6 Snow Leopard or later:

1.       Open Keychain Access, which is in the Utilities folder within the Applications folder.

2.       From the Keychain Access menu, choose Preferences.

3.       Click General, then click Reset My Default Keychain.

4.       Authenticate with your new Goucher login password.

5.       Quit Keychain Access.

6.       Restart your computer.

Accessing Student Email on an Android Phone

**Students accessing their email from a regular computer can simply point their browser to**

      1. Go into Settings on your phone. Select Add account.
        Select Add account.

        Select Add account.


      2. Select Google.

        Select Google

        Select Google

      3. Select Existing account from the options.


        Choose Existing.

      4. On the next screen, a login will appear. Press the icon in the top-right corner (looks like 3 dots), and select Browser sign-in from the menu. Click Ok on the pop-up.
        browser sign in
      5. Log into Google using your Goucher username and password, then do the same at the Goucher email login page.

        *** NOTE: You must log in using the format

      6. Customize your syncing, Google+ and payment settings if you wish. Otherwise, select Skip on the following screens.
      7. Your account set-up is complete!

Accessing Student E-mail On An iPhone or iPad

 **Students accessing their email from a regular computer can simply point their browser to**

  1. If you have an iPhone or iPad, the Gmail application can be installed through the Application Store.               



  2. Once installed, open the Gmail application and you will see the home page for Gmail. Log in by only using your E-mail address (Do not put your password in).
  3. Once you have pressed sign in, you will be re-directed to the Goucher Student E-mail Log-in. You can then sign in by using typing in your Goucher username and password.
  4. If you have any further problems, you may have two step verification turned on. In that case, consult this video for information about two step verification and how to put your email on your iPhone or iPad using two step verification.

Convert Email Addresses in Excel to Outlook Email List

How do I convert a column of email address in Excel to a useable list in Outlook?


These instructions work for both PC and Mac computers, using Outlook or Outlook Web Access.
The email addresses must be complete ( and listed in a single Excel column to use these instructions successfully.


  1. Copy and paste the column of email addresses into a blank Microsoft Word document.
  2. A small clipboard appears to the right of the data. Click on this once and select Keep Text Only.
  3. Click the REPLACE button on the Home tab (sometimes found under Edit > Replace).
  4. Click inside the “Find” box and enter ^p. (Hint: The carat symbol “^” is typed using Shift-6.)
  5. Click inside the “Replace” box and type in a semi-colon. (Hint: The semi-colon key on most keyboards is to the immediate right of the letter L.)
  6. Click the REPLACE ALL button. When the process is finished, hit OK and close the Find/Replace window.

You now have a list that can be copy and pasted into the TO,CC,or BCC sections of an Outlook email message.

Uploading Audio/Video to Panopto


Goucher College uses Panopto as its Lecture Capture management system. Not only can Panopto be used to create lecture recordings, but it can also host a variety of audio and video files. When uploaded, these files become available as links in a GoucherLearn course, where course participants can stream the content to their own computer.

Before You Begin: 


Step-by-Step Instructions:

*If you haven’t done so yet, you must first request Panopto be enabled for your course(s) – see the first “Before You Begin” bulleted item above.

1) Log into Goucher’s Panopto site

  • Go to
  • Using the USER LOGIN drop-down, select the title GL Production. If the drop down is set to Panopto or GL Development,  change to GL Production and click Log in
  • When prompted, type in your usual Goucher username and password

user login

2)  On the left side of the page, select the desired folder that matches the correct Course ID. (This will link to the same course inGoucherLearn.)

3) Click the NEW button.

new button create recording

4)  Enter a name and description, and double-check the Folder is the right course.

5)  Under “Actions”, put a check next to “Upload Existing Video using Panopto Unison” and click CREATE.

upload existing video using panopto unison

6)  Add the video file using the BROWSE button. (You can also drag-and-drop your video file into the file area presented.)

browse file

7)  A “Processing” animation will appear. This may take a while to complete. Processing time is dependent on the size of the file, your computer’s processing speed, and the speed and bandwidth of the internet connection being used.  This animation eventually disappears and is replaced with a message beginning with “Video successfully uploaded.”

Video Success Upload

If the PanoptoFocus block has been added to your GoucherLearn course, a link to the new file will appear in this block. You may need to refresh or log back into GoucherLearn to see this update.

See also:

WebEx – Saving An Archived Meeting To Your Computer

Storing A Saved WebEx Meeting File To Your Computer

Instructors and Meeting Hosts can save a backup copy of a recorded WebEx meeting to their own computer using the following steps.

  1. Go to
  2. Log in by clicking the “Host Log-in” button in the top right corner of the page. (You must use the same Host Log-In used when the recording was created.)
  3. Under “Host a Meeting” on the left, click on “My Recorded Meetings”
  4. Find the desired recording and click the MORE drop-down on the far right (see pic below), and then select DOWNLOAD.

WebEx More Button











See also:

Converting a WebEx Recording to an MP4 Format

This post is for faculty or staff who have already used WebEx and wish to maintain a saved meeting file for an extended time period.

WebEx recordings are only stored on the server for a limited time period. Faculty or Meeting Hosts who wish to reuse a recording beyond the current semester will need to save and convert the recording to a more standard format, and then upload the new file to a streaming video service such as Goucher’s Panopto web site.

Step One: Installing the Network Recording Player For .ARF

To convert recordings, you must first install the WebEx “Network Recording Player For .ARF”. Only the Windows XP+ player is equipped with a converter. This option does not exist on Mac computers.

1) Go to

2) Log in using your normal WebEx host log-in

3) Under “Support” on the left panel, click “Downloads”

4) Click the link to the “Recording and Playback” page.

Download option link



5) Scroll down the page to find the Download link for Windows XP+ underneath the column “for .ARF”

Player Download





6) A pop-up window will appear. Click Save file.

  • After the file (nbr2player.msi) has finished downloading, navigate to this file on your computer and double-click it. Follow the instructions for the InstallShield Wizard to finish installing the player.



Step Two:Converting a WebEx .ARF to a .MP4 Format

Before You Begin!

  • If you haven’t done so already, download the WebEx recording to your computer. (Click here for instructions.)
  • You must have the “Network Recording Player for .ARF” program installed on your Windows computer to proceed (see instructions above).
  • This procedure is not available on Mac computers.
  • This process takes slightly longer than the time it takes to play the recording. For example, if the recording is 1-hour, it will take approximately 1-hour and 20-minutes to complete this process.


1)      Navigate to the file on your computer (the file name will end with .arf) and double-click on it.

2)       The recording will open in the WebEx Network Recording Player and begin playing. You can pause the player if desired.

3)      From the player window, select File>Convert Format>MP4 (MPEG-4).

4)      Click the BROWSE button to choose a location for the new MP4 file to be saved and check “Video” from the Content Options area.

5)       (Optional) If desired, choose any other content panels available, and change the Video Quality and Conversion Start Time  options.

6) Click OK.  The file will convert in real time, meaning the conversion takes as long as the recording takes to play. To check its progress, click the Network Recording Player icon in your taskbar.

Status Bar Icon





7) After conversion is complete, an alert window will pop up to notify you that the new MP4 file is ready.









To make the new file available through a streaming video site, click here for steps to Upload Audio/Video Files To Panopto.