Fuze Phone System

During the fall semester of 2016, Information Technology will be replacing our “classic” phone system with a new phone system.  Information Technology is partnering with Fuze, a leading provider of Unified Communication services.  The implementation will take place in three phases over the semester.  During the entire project, Goucher will support both systems.  Individuals on the new phone system will be able to communicate with individuals on the old phone system and vice versa.

During the transition, 4-digit extensions will work within the system you are on, but won’t cross systems.  If you are on a Fuze phone, you can reach other Fuze users with their 4-digit extension.  Fuze users will need to dial the complete outside number to dial users on the old phone system.  Staff members on the old system will need to dial the 10-digit phone number to reach Fuze users.

Note About VoiceMail: Fuze users will receive emails with a link to the Fuze Portal whenever a new voicemail message is received. If you haven’t already set up a working password for the Fuze Portal, go to http://portal.thinkingphones.com/jetspeed/portal/forgot- password.psml and enter your username as your Goucher email (username@goucher.edu), and then follow the prompt to set up and email your password. You can also retrieve voice mail from your phone set using the part-2 training link directly below. 

Here’s a Quick Reference Guide from Fuse for which buttons to press: Yealink-T41PT42G-QRG
Here’s a Training PDF to follow along with:

Here are some Fuze training videos:

Device and Screen Layout 4:27 https://vimeo.com/181848325/159330efab
Placing, Receiving, and Managing Calls 2:59 https://vimeo.com/181848326/5b1feb9ce9
Transferring Calls 1:30 https://vimeo.com/181848327/cc81e06afa
Conference Calls 2:27 https://vimeo.com/181848328/d1840194b7
Setting Up and Accessing Voicemail 1:47 https://vimeo.com/181848323/4c82d23bc5
Searching and Editing Within the Contact Directory 2:10 https://vimeo.com/181848324/f7349bf9b0

Logging Into The Panopto Web Site

Start by going through GoucherLearn.
Most students can watch videos posted by their instructor without a separate login. Clicking on the video title from the link in GoucherLearn should automatically log you into Panopto to watch the video. If your session times out, go back to GoucherLearn and login there.

Need to login directly?
However, sometimes students need to log into Panopto separately. Below are instructions if this comes up for you.

  • Go to  http://goucher.hosted.panopto.com
  • Using the USER LOGIN drop-down, select the title GL Production. If the drop down is set to Panopto or GL Development,  change to GL Production and click Log in
  • When prompted, type in your usual Goucher username and password (some browsers will log you in automatically if you are already logged into GoucherLearn)

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Horizon MyApps @ Goucher


What is Horizon MyApps?

Horizon MyApps is a site that allows Goucher users to run specialty software from their own computer through the Horizon Client application. The specialty software is actually running on a Goucher server although it appears to be running from your own computer.

Examples of student software:

  • SPSS
  • MS Office 2013 for Windows

Examples of faculty/staff software (dependent on department):

  • Image Now
  • PowerFAIDS
  • PowerCampus
  • Raiser’s Edge
  • MS Office 2013 for Windows

How do I run Horizon MyApps?

Before you begin…

  • On-campus users must be connected to GoucherWifi (not the GoucherGuest wifi signal)
  • Off-campus users must make a VPN connection to the Goucher network.


From your PC or Mac computer:

  1. Open a browser on your computer and go to https://myapps.goucher.edu.
  2. Download and install the “VMWare Horizon Client” on your computer.
  3. After downloading and installing the Horizon client, you are presented with this screen (below). Enter myapps.goucher.edu to continue.


  4. Login with your Goucher username and password.
  5. If prompted, allow access to local files. This will allow you to save files to your own computer. (*If you don’t see or miss this step, see below for adding local access later.)
  6. Double-click an icon to launch the selected software.
  7. When saving, students can choose their home computer (if configured) or their G-drive (see images below). Faculty and staff must choose to save to their own computers (see instructions below if not already configured).

Save2G ThisPCSave2G Computer


You only have to configure the Horizon Client on your computer once. The next time you launch this software, just double-click the MyApps.Goucher.Edu icon and enter your password to continue.

Setting Up Access To Local Files (Save To Own Computer)

If you didn’t set up access to local folders when you installed the Horizon Client software, here’s how to add it later.

For Mac Users:

  1. Click VMware Horizon Client menu
  2. Select Preferences
  3. Click the Sharing icon
  4. Click the plus (+) sign
  5. Browse for the folder you would like to make available  then click Add
  6. The new location will then appear in the Folder list. Close Preferences when done.

Then once you try to open a file in Stata or SPSS, look for [selected folder] on [computername] from the Lookin list.

For PC Users: 

  1. Click the gear icon in the top right corner of the window
  2. Select Sharing
  3. Click ADD
  4. Browse for the folder you would like to make available and click OK

When you save a file, the location you added above will appear as [selected folder] on [computername].

Can I run Horizon MyApps from my phone or tablet?

Yes! A “VMWARE Horizon Client” app is available for iOS, Android, and Windows.

Is there anything I can do if I have technical problems?

If your computer freezes or you have other problems, try the following:

  1. From the VMWare Horizon Client window (not inside one of the software programs), click the gear icon in the upper right and select RESET.
  2. Uninstall the VMWare Horizon Client and reinstall it.
  3. For Sharing issues:
    1. On Mac, go to System Preferences. Under “Sharing” select “allow access to [username].”
    2. On PC, go to the gear in the top right corner of the window. Under “Sharing” select “allow access to [username].”

If neither of these steps corrects your problem, contact the IT Help Desk at helpdesk@goucher.edu for further assistance.

Using Box.com

What is Box.com?Snip20160606_14

Goucher provides Box.Com accounts for all current faculty and staff for storing computer files and folders. Files stored in a Box account can be accessed from multiple locations (home, office, etc.), from multiple devices (computer, phone, tablet), and are safe when unexpected technical problems arise (breakage, loss, theft, etc.)

Table of Contents

Upload Existing Content
Use Automatic Sync
Turn Syncing On and Off
Edit File Contents
Share a Link (Others can view only)
Collaborate (Others can edit)
Download the App
Real Time Co-Authoring

Uploading Existing Content

  1. Open a browser and go to http//goucher.box.com. (Chrome browser works best.)
  2. Login with your regular username and password
  3. Open File/Folder* View
  4. Drag and Drop onto BOX

*NOTE: You can only drag and drop folders onto BOX when using Chrome.


An alternate way to upload files is:

  1. Go to the folder you would like to upload to.
  2. Click “Upload” in the upper left to upload a file to the folder you are currently in.
  3. Select “Files” to upload a relatively small number of files.
  4. Select “Folders” to upload one or more folders, or a large number of files.


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Use Automatic Sync

  1. After logging into your Goucher Box account, click on your name.
  2. Click “Get Box Sync”. syncbox
  3. Download and install the program.
  4. You will prompted to set up the connection with your Goucher Box.com account and enter your email and password. Enter your email as firstname.lastname@goucher.edu.
  5. Once the installation is complete and the connection made, a folder called “BoxSync” will appear with your other file locations so you can use Box as a regular drive. Anything saved or changed in this folder on your computer will automatically be uploaded to your Goucher Box account.

*NOTE: This will create a copy of every synced file on the device’s hard drive. For this reason, it is not recommended that BoxSync be installed on home or public computers.

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Turn Syncing On and Off

If you have installed BoxSync on your computer, any files stored in this folder will automatically be synced with your Goucher Box account, but you can turn syncing off at any time if you want to save space on your hard drive but still keep a copy in your Box account.

To do this:

  1.  Log into http://goucher.box.com and find the file you want edit.
  2. Right click on the folder/file or click on the “…” icon next to the folder/file.
  3. Hover over Properties in the drop down and select  “UnSync”.Or alternatively choose”Sync to Computer” to turn on syncing.


*NOTE: Unsyncing a folder or file will remove it from the Box Sync folder on your computer. Deleting a file or folder in the Box Sync folder on your computer will delete in Box. If you need to recover a deleted file or folder, see here.

Want to know more about Box Sync? Check here and here.

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Editing File Contents

Option 1: Edit Inside Browser

Some files (Word, Excel, PowerPoint) can be edited in the browser.

  1. Go to BOX
  2. Select File to be edited
  3. Choose “Open With…” and select online option
  4. Edit
  5. All changes will be saved directly onto BOX

*NOTE: If a file cannot be edited in the browser use Box Edit (see below). Alternatively, files that cannot be edited in the browser can be downloaded, edited, and then re-uploaded as a new version on Box.



Option 2 – Use Box Edit

Box Edit is a downloadable add-on that makes it easier to edit documents that you cannot edit inside your browser.

You can download Box Edit here.

For more information on Box Edit, check here.

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Share a Link


  1. Click on the “Share” icon on top of the file/folder
  2. Share via email, or copy and paste the link


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  1. Click on a folder.
  2.  Collaborators will listed in a panel on the right side of the screen.
  3. Click “Invite” to add new collaborators.

Note: Collaborators invited without @goucher.edu email address (including students) will have to sign up for their own Box.com account.

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  • When you edit a file in the browser or upload a new version of the file, Box overwrites the old version with this new version. You do not need to rename files as “Document Title_version2”.
  • Box keeps the old versions of your files, which means you can always access them. All of the old versions are saved in the version history.

To upload a new version of a file click the “…” to the right of the file and select “Upload New Version”.



Viewing Version History

  • The version history of a file can be viewed by clicking the “v” below the file name or when previewing a file.
  • When you look at the version history of a file, the current version is at the top. You can also “Download” or “Remove” (X) any versions. It is also possible to revert back to a previous version of a file by clicking on “Make Current”.

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Download the App

Users wishing to access their Box files on a mobile device such as a phone or tablet should download the Box.com app. An app is available for Android, Apple, and Windows10 devices. The app can be found from the mobile store you use to add any new apps to your device.

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Real Time Co-Authoring

With Box for Office Online, you can edit a document with other users in real time. All changes or edits will be automatically saved to Box. When collaborating on a document, the names of the users will appear in the upper right corner. Each collaborator’s text cursor will appear in a different color and their name will appear next to it.

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How to Install ChemDraw Pro 15


ChemDraw Professional is the complete drawing tool of choice for chemists and biologists to create publication-ready, scientifically intelligent drawings for use in ELNs, databases and publications and for querying chemical databases, now including SciFinder®.

ChemDrawProfessional includes all the features in ChemDraw Prime extended with biopolymer tools, BioDraw, NMR prediction and Name=Structure. It also enables structure data exploration, organization and processing with ChemDraw for Excel, ChemFinder Standard, and ChemScript.

Before You Begin:

  • Make sure you have admin rights to install software. Contact Help Desk if assistance is needed.
  • Use @goucher.edu email address if faculty or @mail.goucher.edu email address if student to create account and download software.

Step-By-Step Instructions:

ChemDraw Professional 15 is available for the Goucher Community by following the instructions from the link below:

How to Install ChemDraw Professional 15

Uploading Audio/Video to GoucherLearn via Panopto For Students


Goucher College uses Panopto to host a variety of audio and video files. When uploaded, these files become available as links in a GoucherLearn course, where course participants can stream the content to their own computer.

Before You Begin:

Step-by-Step Instructions:

1) Log into Goucher’s Panopto site

  • Go to  http://goucher.hosted.panopto.com
  • Using the USER LOGIN drop-down, select the title GL Production. If the drop down is set to Panopto or GL Development,  change to GL Production and click Log in
  • When prompted, type in your usual Goucher username and password (some browsers will log you in automatically if you are already logged into GoucherLearn)

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2)  On the left side of the page, select the desired folder that matches the correct Course ID. (This will link to the same course in GoucherLearn.)

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3) Click the CREATE button and select “Upload a Video” from the dropdown.

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4)  Click “Choose video or audio files” and browse for the video or audio file you want to upload.

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5)  After the green loading bar underneath the video has filled, it will change to say “processing”. This may take a while to complete. Processing time is dependent on the size of the file, your computer’s processing speed, and the speed and bandwidth of the internet connection being used. Once the video says “processing” it is alright to close the upload window.

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6) If you want to edit the title or description of your video, click on “settings” underneath the video. From here you can edit the name, the description, and a few other settings.

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See also: