This post is for faculty or staff who have already used WebEx and wish to maintain a saved meeting file for an extended time period.
WebEx recordings are only stored on the server for a limited time period. Faculty or Meeting Hosts who wish to reuse a recording beyond the current semester will need to save and convert the recording to a more standard format, and then upload the new file to a streaming video service such as Goucher’s Panopto web site.
Step One: Installing the Network Recording Player For .ARF
To convert recordings, you must first install the WebEx “Network Recording Player For .ARF”. Only the Windows XP+ player is equipped with a converter. This option does not exist on Mac computers.
1) Go to http://goucher.webex.com
2) Log in using your normal WebEx host log-in
3) Under “Support” on the left panel, click “Downloads”
4) Click the link to the “Recording and Playback” page.
5) Scroll down the page to find the Download link for Windows XP+ underneath the column “for .ARF”
6) A pop-up window will appear. Click Save file.
- After the file (nbr2player.msi) has finished downloading, navigate to this file on your computer and double-click it. Follow the instructions for the InstallShield Wizard to finish installing the player.
Step Two:Converting a WebEx .ARF to a .MP4 Format
Before You Begin!
- If you haven’t done so already, download the WebEx recording to your computer. (Click here for instructions.)
- You must have the “Network Recording Player for .ARF” program installed on your Windows computer to proceed (see instructions above).
- This procedure is not available on Mac computers.
- This process takes slightly longer than the time it takes to play the recording. For example, if the recording is 1-hour, it will take approximately 1-hour and 20-minutes to complete this process.
1) Navigate to the file on your computer (the file name will end with .arf) and double-click on it.
2) The recording will open in the WebEx Network Recording Player and begin playing. You can pause the player if desired.
3) From the player window, select File>Convert Format>MP4 (MPEG-4).
4) Click the BROWSE button to choose a location for the new MP4 file to be saved and check “Video” from the Content Options area.
5) (Optional) If desired, choose any other content panels available, and change the Video Quality and Conversion Start Time options.
6) Click OK. The file will convert in real time, meaning the conversion takes as long as the recording takes to play. To check its progress, click the Network Recording Player icon in your taskbar.
7) After conversion is complete, an alert window will pop up to notify you that the new MP4 file is ready.
To make the new file available through a streaming video site, click here for steps to Upload Audio/Video Files To Panopto.