How to Create a Black & White Printer Default Preset on Macs

On Macs, the default printer setting, or preset, for the Sharp color copiers is set to Automatic for color which causes the printer to think you are printing in color even though the document may be in black and white. Please follow the instructions below to create a preset that will allow you to print in Black & White:

1. Launch Microsoft Word and under the File menu, select Print to bring up the printer settings.

2. Select Copies & Pages to reveal the drop down menu and select Color from the list.

3. Then in the Color Mode field, change the setting to Black and White.

4. Click the lock in the Save Settings

5. Select PRINT.



To print using the new B/W preset:

1. Go to any program and select Print from the File menu

2. Ensure the Presets setting displays “Last Used Settings”


3. Click Print as usual

Your job should then print in black and white. If you want to print in color then continue to use the original Default Settings preset.

How to Add Captions to Your Videos

There are several reasons why adding captions to your videos can be beneficial such as legal requirements to comply with ADA, better comprehension for second language learners, better focus and retention for students, and the captions are searchable with control + F. Usually, it takes 10 minutes to caption 1 minute of video.

To caption on YouTube:

  1. Go to the video you want to caption while logged in and CC at the end of the icons on the bottom left.
  2. From there, choose Add new subtitles & CC near the top right and choose your language.
  3. Play the video and hit pause and type the line. Click the in the blue box, and the text will come up over the video and on the timeline underneath.
  4. On the timeline, you can move or stretch the text to match up with the voiceover.


If you’ve already created videos in Panopto and want to add captions, you will need to move the videos to YouTube. First, download videos from Panopto, then upload them to YouTube. Once captioned on YouTube, you can post the YouTube link to GoucherLearn for your students to access (instructions here). Otherwise, you can chose to pay for Panopto’s paid captioning service.  Here are the prices.

How to download videos from Panopto: 

  1. From Panopto’s All Folders view, hover over the session name you want to download.
  2. Click the Settings icon that appears below the session name.
    A session information screen displays.
  3. On the Folder line, click edit.
    A drop down menu will become available for the folder location.
  4. From the Folder drop down menu, select your top-level folder.
  5. Click Save as a Video Podcast.

To upload to YouTube: 

  1. Sign into your YouTube account.
  2. Click on Upload at the top of the page.
  3. Before you start uploading the video you can chose the video privacy settings.
  4. Select the video you’d like to upload from your computer. You can also create a video slideshow or import a video from Google Photos.
  5. Click Publish to finish uploading a public video to YouTube. If you set the video privacy setting to Private or Unlisted, just click Done to finish the upload or click Share to privately share your video.
  6. If you haven’t clicked Publish, your video won’t be viewable by other people. You can always publish your video at a later time in your Video Manager.


Fuze Phone System

Goucher College uses a Fuze phone system for campus users.

Frequently Asked Questions:

Note: The term “soft key” in the following instructions refers to options available on the phone’s LCD panel.

I am the target text. 

Is there a Reference Guide available on telephone functions?

A Quick Reference Guide is available at Yealink-T41PT42G-QRG

I am the target text. 

How do I setup my voicemail ? (new users)

1. Press message key; or dial *123 to access Message Center
2. Enter initial password, which by default is your 4 digit extension
3. Record name and unavailable message (*busy message is not supported)
4. Change password/pin
a. Cannot be the same extension
b. Enter 4-15 non-sequential and non-recurring digits

I am the target text.
How do I change my voice mail pin?

This option is available from the voicemail menu options.
1. Log into your voicemail
2. Select the correct menu by pressing 0 (zero) and then 5
3. Follow the prompts to change your pin/password

If you forgot your pin, you can sign-in to the Fuze Portal from your web browser, select the “Voicemail Settings” tab, and click the Change PIN button. (Logging into the Fuze Portal is one of our FAQs on this page.

I am the target text. 

How do I transfer a call?

1. Press transfer (Tran) soft key
2. Enter number to transfer call to
3. Press transfer (Tran) soft key
4. You have the option of speaking with the party, or transferring after hearing ring-back tone

I am the target text. 

How do I start a conference call? 

1. While on an active call, press the Conference soft key
2. Enter the number of the second party
3. Press OK key
4. Press #SEND key
5. Press the Conference soft key when second party answers

I am the target text. 

How do I access my voice mail?

From on-campus – Click the message button key on your phone set and follow the prompts.

From my email  – By default, voicemails are sent to your email as an attachment. Open the attachment and play the recording to listen to the message left by callers. Note: You can turn this setting off via the Fuze portal website.

From off campus – 

1. Dial your office number (410-337-####) and wait for your greeting to start
2. Hit the *-key on your phone
3. Enter your PIN and follow the remaining prompts

I am the target text. 

How do I turn on and turn off Do Not Disturb (DND)/forward all calls to voicemail?

Press Do Not Disturb (DND) soft key to enable. The text “DND” will appear on the LCD screen when enabled.
Press DND soft key again to disable

I am the target text. 

What do I do when my phone says “Service Unavailable” or “Initializing”?

Unplug your phone cable from the back of the phone set and plug it in again to reset the phone.

I am the target text. 

What is the Fuze portal and how do I access it?

The Fuze portal is a web site that allows users to manage their phone and voicemail options from their browser. The portal is available at​ Note: Usernames vary and will either be entered as your Goucher username followed by (such as or your email address containing your full first and last name (such as Users set their own password.

I am the target text.

How do I change my Fuze portal password?

Go to password.psml and enter your username as your Goucher email (, and then follow the prompt to set up and email your password.

More resources:

Further details are available from the Fuze User Guide: Fuze User Guide

Fuze training videos are listed below:

Device and Screen Layout 4:27
Placing, Receiving, and Managing Calls 2:59
Transferring Calls 1:30
Conference Calls 2:27
Setting Up and Accessing Voicemail 1:47
Searching and Editing Within the Contact Directory 2:10

Logging Into The Panopto Web Site

Start by going through GoucherLearn.
Most students can watch videos posted by their instructor without a separate login. Clicking on the video title from the link in GoucherLearn should automatically log you into Panopto to watch the video. If your session times out, go back to GoucherLearn and login there.

Need to login directly?
However, sometimes students need to log into Panopto separately. Below are instructions if this comes up for you.

  • Go to
  • Using the USER LOGIN drop-down, select the title GL Production. If the drop down is set to Panopto or GL Development,  change to GL Production and click Sign in
  • When prompted, type in your usual Goucher username and password (some browsers will log you in automatically if you are already logged into GoucherLearn)

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Horizon MyApps @ Goucher


What is Horizon MyApps?

Horizon MyApps is a site that allows Goucher users to run specialty software from their own computer through the Horizon Client application. The specialty software is actually running on a Goucher server although it appears to be running from your own computer.

Examples of student software:

  • SPSS
  • MS Office 2013 for Windows

Examples of faculty/staff software (dependent on department):

  • Image Now
  • PowerFAIDS
  • PowerCampus
  • Raiser’s Edge
  • MS Office 2013 for Windows

How do I run Horizon MyApps?

Before you begin…

  • On-campus users must be connected to GoucherWifi (not the GoucherGuest wifi signal)
  • Off-campus users must make a VPN connection to the Goucher network.


From your PC or Mac computer:

  1. Open a browser on your computer and go to
  2. Download and install the “VMWare Horizon Client” on your computer.
  3. After downloading and installing the Horizon client, you are presented with this screen (below). Enter to continue.


  4. Login with your Goucher username and password.
  5. If prompted, allow access to local files. This will allow you to save files to your own computer. (*If you don’t see or miss this step, see below for adding local access later.)
  6. Double-click an icon to launch the selected software.
  7. When saving, students can choose their home computer (if configured) or their G-drive (see images below). Faculty and staff must choose to save to their own computers (see instructions below if not already configured).

Save2G ThisPCSave2G Computer


You only have to configure the Horizon Client on your computer once. The next time you launch this software, just double-click the MyApps.Goucher.Edu icon and enter your password to continue.

Setting Up Access To Local Files (Save To Own Computer)

If you didn’t set up access to local folders when you installed the Horizon Client software, here’s how to add it later.

For Mac Users:

  1. Click VMware Horizon Client menu
  2. Select Preferences
  3. Click the Sharing icon
  4. Click the plus (+) sign
  5. Browse for the folder you would like to make available  then click Add
  6. The new location will then appear in the Folder list. Close Preferences when done.

Then once you try to open a file in Stata or SPSS, look for [selected folder] on [computername] from the Lookin list.

For PC Users: 

  1. Click the gear icon in the top right corner of the window
  2. Select Sharing
  3. Click ADD
  4. Browse for the folder you would like to make available and click OK

When you save a file, the location you added above will appear as [selected folder] on [computername].

Can I run Horizon MyApps from my phone or tablet?

Yes! A “VMWARE Horizon Client” app is available for iOS, Android, and Windows.

Is there anything I can do if I have technical problems?

If your computer freezes or you have other problems, try the following:

  1. From the VMWare Horizon Client window (not inside one of the software programs), click the gear icon in the upper right and select RESET.
  2. Uninstall the VMWare Horizon Client and reinstall it.
  3. For Sharing issues:
    1. On Mac, go to System Preferences. Under “Sharing” select “allow access to [username].”
    2. On PC, go to the gear in the top right corner of the window. Under “Sharing” select “allow access to [username].”

If neither of these steps corrects your problem, contact the IT Help Desk at for further assistance.


What is

Goucher provides Box.Com accounts for all current faculty and staff for storing computer files and folders. Files stored in a Box account can be accessed from multiple locations (home, office, etc.), from multiple devices (computer, phone, tablet), and are safe when unexpected technical problems arise (breakage, loss, theft, etc.)

Table of Contents

Upload Existing Content
Use Automatic Sync
Turn Syncing On and Off
Edit File Contents
Share a Link (Others can view only)
Collaborate (Others can edit)
Download the App
Real Time Co-Authoring

Uploading Existing Content

  1. Open a browser and go to http// (Chrome browser works best.)
  2. Login with your regular username and password
  3. Open File/Folder* View
  4. Drag and Drop onto BOX

*NOTE: You can only drag and drop folders onto BOX when using Chrome.


An alternate way to upload files is:

  1. Go to the folder you would like to upload to.
  2. Click “Upload” in the upper left to upload a file to the folder you are currently in.
  3. Select “Files” to upload a relatively small number of files.
  4. Select “Folders” to upload one or more folders, or a large number of files.

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Use Automatic Sync

    1. After logging into your Goucher Box account, click on your name.
    2. Click “Get Box Sync”.
    3. Download and install the program.
    4. You will prompted to set up the connection with your Goucher account and enter your email and password. Enter your email as
    5. Once the installation is complete and the connection made, a folder called “Box Sync” will appear with your other file locations so you can use Box as a regular drive. Anything saved or changed in this folder on your computer will automatically be uploaded to your Goucher Box account.


  1. *NOTE: This will create a copy of every synced file on the device’s hard drive. For this reason, it is not recommended that Box Sync be installed on home or public computers.

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    Turn Syncing On and Off

    If you have installed BoxSync on your computer, any files stored in this folder will automatically be synced with your Goucher Box account, but you can turn syncing off at any time if you want to save space on your hard drive but still keep a copy in your Box account.

    To do this:

    1.  Log into and find the file you want edit.
    2. Right click on the folder/file or click on the “…” icon next to the folder/file.
    3. Hover over Properties in the drop down and select  “UnSync”.Or alternatively choose “Sync to Computer” to turn on syncing.

    *NOTE: Unsyncing a folder or file will remove it from the Box Sync folder on your computer. Deleting a file or folder in the Box Sync folder on your computer will delete in Box. If you need to recover a deleted file or folder, see here.

    Want to know more about Box Sync? Check here and here.

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    Editing File Contents

    Option 1: Edit Inside Browser

    Some files (Word, Excel, PowerPoint) can be edited in the browser.

    1. Go to BOX
    2. Select File to be edited
    3. Choose “Open With…” and select online option
    4. Edit
    5. All changes will be saved directly onto BOX

    *NOTE: If a file cannot be edited in the browser use Box Edit (see below). Alternatively, files that cannot be edited in the browser can be downloaded, edited, and then re-uploaded as a new version on Box.


    Option 2 – Use Box Edit

    Box Edit is a downloadable add-on that makes it easier to edit documents that you cannot edit inside your browser.

    You can download Box Edit here.

    For more information on Box Edit, check here.

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    Share a Link


    1. Click on the “Share” icon on top of the file/folder
    2. Share via email, or copy and paste the link

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    1. Click on a folder.
    2.  Collaborators will listed in a panel on the right side of the screen.
    3. Click “Invite” to add new collaborators.

    Note: Collaborators invited without email address (including students) will have to sign up for their own account.

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    • When you edit a file in the browser or upload a new version of the file, Box overwrites the old version with this new version. You do not need to rename files as “Document Title_version2”.
    • Box keeps the old versions of your files, which means you can always access them. All of the old versions are saved in the version history.

    To upload a new version of a file click the “…” to the right of the file and select “Upload New Version”.



    Viewing Version History

    • The version history of a file can be viewed by clicking the “v” below the file name or when previewing a file.
    • When you look at the version history of a file, the current version is at the top. You can also “Download” or “Remove” (X) any versions. It is also possible to revert back to a previous version of a file by clicking on “Make Current”.

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    Download the App

    Users wishing to access their Box files on a mobile device such as a phone or tablet should download the app. An app is available for Android, Apple, and Windows10 devices. The app can be found from the mobile store you use to add any new apps to your device.

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    Real Time Co-Authoring

    With Box for Office Online, you can edit a document with other users in real time. All changes or edits will be automatically saved to Box. When collaborating on a document, the names of the users will appear in the upper right corner. Each collaborator’s text cursor will appear in a different color and their name will appear next to it.

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