Mobility Print

Mobility Print gives students the ability to print from any device.

How to setup Mobility Print on:

macOS

iOS

Windows

Chrome OS

Android

How to print:

  1. Connect to GoucherWIFI. Otherwise, you will not be able to print.
  2. If printing from a phone or tablet, make sure that printing is enabled.
  3. Open the file that you would like to print. If it has a print or share to print option then you should be able to print the file from your device.
  4. Once you click the print button, the mobility print option will appear. Make sure to change the paper size to “Letter” if that’s not already selected.
  5. Then click the Print button/link.

A message will appear on your device once the job is successfully sent from Mobility Print. You can then pick up your job at the printer.

Need Help?

Connect to GoucherWIFI
Experiencing a problem? Make sure that you’re connected to GoucherWIFI first.

Unable to Select Printer
If you’re not able to see a list of printers or click on a printer and nothing happens, restart either the app that you want to print from and/or the device.

If you still experience a problem, contact the Help Desk for assistance.

Kyocera Copier FAQs

The Kyocera copiers are all setup with PaperCut which simplifies copying, scanning and printing. PaperCut also has the ability to print securely, which prevents jobs from being printed unless you are right in front of the copier. Here are instructions for the most common features:

How to Copy

  1. Swipe your One Card with the magnetic stripe facing up.
  2. Click the Device Functions button on the screen.
  3. Select the copy options needed then click the green Start button.

How to Scan to Your Email

  1. Swipe your One Card with the magnetic stripe facing up.
  2. Click the Scan button on the screen.
  3. Click the Scan to My Email button.
  4. Change the Subject and Filename by clicking in the fields to bring up the keyboard. You can also click the Settings button to change how you want to scan the file.
  5. When done, click the Start button on the screen.

The copier will let you know when the scan is complete. The scanned file will appear as an attachment in an email in your inbox. Make any further changes or forward to someone else.

How to Scan to USB

  1. Swipe Your One Card with the magnetic stripe facing up.
  2. Insert your USB thumb drive (stick) in the USB slot on the side of the copier.
  3. Click the Device functions button on the screen.
  4. Click the Home button located right below the touchscreen.
  5. Click the Removable Memory button on the touchscreen.
  6. Click the Store File button on the lower right side of the touchscreen.
  7. Place the files you want to scan on the glass or document feeder.
  8. Click the green Start menu button to begin scanning.
  9. Then click the Finish Scan button on the touchscreen when done.

How to Use Secure Print

Secure print allows you to store jobs in a virtual queue for up to 2 hours. You can then release the job from specific copiers in your area. The job will only be released to the person who submitted the job. Therefore, you must login with your Goucher credentials or use your One Card.

  1. Send the document to the printer using either Secure_Print_BW (For Staff), Faculty_Print (For Faculty) or Goucher_Print (For Students). Color options are also available.
  2. Go up to the copier in your area and swipe your One Card with magnetic stripe facing up.
  3. Click the Release All button.

How to Enable Stapling Features on Macs

Since the secure print drivers were pushed out automatically, the options to enable stapling could not be pre-configured. However, you can still enable this feature by following these steps:

  1. Open System Preferences from the Apple menu (or Dock).
  2. Click the Printers & Scanners icon.
  3. Select the secure print driver (i.e., Goucher_Faculty, Secure_Print_BW) from the Printers list.
  4. Click the Options & Supplies… button to the right of the printer icon.
  5. Click the Options tab.
  6. Select Side Feeder from the Paper Feeders drop down list.
  7. Select 4000-sheet finisher from the Document Finisher drop down list.
  8. Then click OK.

You should then be able to access the staple options the next time you print. Follow these steps again for any other secure print drivers you have installed on your Mac.

How to Find Help with Other Features

  1. Swipe your One Card with the magnetic stripe facing up.
  2. Click the Device functions button on the screen.
  3. Click the Home button below the screen.
  4. Click the yellow Help button with the question mark on the screen.

Canvas

Instructors

Students

Get Help

The Canvas Support Team is ready to help you. They are available 24/7 (holidays too). Click the Help icon in the Canvas navigation panel to access an online trouble form, live chat, or phone number. You can also send an email to support@instructure.com.

 

ePortfolio FAQs 2.0

Goucher College ePortfolio Questions and Topics

To watch a video tutorial on how to use your Goucher ePortfolio, visit https://www.youtube.com/playlist?list=PLwrZr46Lm3MFF8ssEBRhF2vQi8He0BoEN.

  1. How do I access my Goucher ePortfolio?
  2. What are the steps that I need to complete for my portfolio?
  3. How do I create my Goucher ePortfolio?
  4. How do I load files, documents, and images to my account to use in my portfolio?
  5. How do I load my picture to the Overview page of my portfolio?
  6. How do I add education history, employment history, and other information to the Overview page of my portfolio?
  7. Why is my ePortfolio introduction already filled out?
  8. How do I update pages in my portfolio?
  9. How do I share my portfolio with people in the Goucher ePortfolio system?
  10. How do I share my portfolio with people outside of the Goucher ePortfolio system?
  11. How do I see pages shared with me?
  12. Can I view a sample portfolio?
  13. What is a page?
  14. What are collections?
  15. What are templates?
  16. Are Goucher Programs in Education (GPE) resources available for students to set up and edit portfolios?
  17. How do I export my ePortfolio?

 

How do I access my Goucher ePortfolio?

There are two ways to get to your Goucher ePortfolio from Canvas.

Option One: From a Canvas Course – Enter a Canvas course and click on the link to “Goucher ePorfolios” on the navigation panel. (Use Option 2 if you don’t see this link.)

Option Two: From Account Settings – Log into Canvas and navigate to Account > Settings. A link to “Goucher ePortfolios” will appear.  (Note: The link that just reads “ePortfolios” is a different system that came with Canvas.)

Once you have been redirected to the Goucher ePortfolios site, you will find your own ePortfolio by clicking on the Menu icon in the upper right (button with 3 parallel lines) and selecting “Portfolio”.

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2.  What are the steps that I need to complete for my portfolio?

  • Copy a template to create a collection (see #3)
  • Upload your files: documents, artifacts, and reflections (see #7)
  • Upload your picture (see #8)
  • Create your resume (see #9)
  • Update the pages in your collection (see #10)
  • Share your portfolio (see #11 and #12)

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3. My program uses a template. How to I copy a template into my ePortfolio?

Follow these steps to copy a template for your program (e.g., Master of Arts in Teaching Template)

  • Log in and click the Menu icon (button in upper right with 3 parallel lines)
  • Go to Portfolio
  • Click Copy
  • Find the template for your program
  • Click on the Copy collection button next to the template
  • This will create a Collection for your program
  • You can then begin to update the pages of your collection

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4. How do I load files, documents, and images to my account to use in my portfolio?

  • As you submit papers, documents, and research for your classes, you should upload these files to your portfolio to accumulate artifacts and reflections for inclusion in your portfolio.
  • You can upload your images, documents, or other files for inclusion on the index page. You can select multiple files to upload them at once. You can create folders to organize your files and documents. You can drag and drop the icons to move files between folders.
  • Click the three lines at the top right corner of the screen for your menu.
  • Click Content section, Files, and then Upload Files                                                            
  • When you upload files and documents, you can update the name and description to describe the artifact by clicking the Pencil icon. Make the name meaningful and clear. Your description can be as long as you like. Remember the name and description will be displayed in your portfolio when you add a file to a page of your portfolio.

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5. How do I load my picture to the Overview page of my portfolio?

  • Click the Menu, the three lines at the top right of the screen
  • Go to Content                                                  
  • Click profile picture
  • Upload the picture
  • Select photo from list

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6. How do I add education history, employment history, and other information to the Overview page of my portfolio?

  • Click the Menu, the three lines at the top right of the screen
  • Go to Content , and then Resume                                                         
  • Begin entering information into any of the fields in any section of the resume
  • Information that is entered in the resume will automatically appear on the Overview page
  • Only enter information that you would like to be seen on the Overview page of your portfolio
  • Cover letter: this is a good way to provide readers of your portfolio with your biography
  • You can enter blank start and end dates for entries in your education history or employment history
  • Information that can be included in the resume section:
    • Introduction: Cover Letter and Personal Information
    • Education & Employment: Education history and employment history
    • Achievements: Certifications, accreditations, and awards; books and publications; professional memberships
    • Goals: Personal goals, Academic goals, Career goals
      Skills: Personal skills, Academic skills, Work skills
    • Interests

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7. Why is my ePortfolio introduction already filled out?

      • Canvas profile descriptions are tied to ePortfolio introductions by default. So, one way for students to edit their ePortfolio introduction is to simply edit your profile page in Canvas.
      • For students who prefer to disconnect their Canvas profile and ePortfolio introduction:
        • Click the box with your profile picture to open the menu
        • Click on your name to enter your ePortfolio
        • Click on Edit this Page                                                                      
        • In the About Me block (or whatever heading you may have given to this block), click on the Configure icon                                                       
        • Uncheck any unwanted fields in the Fields to Show column
        • You may wish to insert new text here in the ‘Introduction Text’ window
        • Scroll down and click Save                                 

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8. How do I update pages in my portfolio?

      • Click the Menu, the three bars at the top right of the screen.
      • Go to Portfolio, and then Pages and Collections                                    
      • Select the three dots to open edit option          
      • Select the edit icon to update a page in the portfolio
      • You can drag and drop content blocks to create or update your page from this menu
      • Once you drag a content block to the page, you will be shown directions to select that will be displayed for the content block
      • For each of the following tabs, you will find different content blocks to use for your page:
        • Files, images and video
        • Journals
        • General Profile
        • Resume
        • External content

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9. How do I share my portfolio with people in the Goucher ePortfolio system?

      • Click the Menu, the three bars at the top right of the screen.
      • Go to Portfolio                                                     
      • Go to Shared by me                                                   
      • Click on the Lock symbol to edit access for the collection that you would like to share
      • Click on the dropdown box and change the value from “Friends” to “Users”
      • Type in the name of the person and hit Enter
      • The name of the person should be displayed
      • Click on the Add button next to the name of the person
      • The person that you have added will be displayed
      • Click on the Save button
      • NOTE: If the person is not displayed during the search, check the spelling of the name or use part of the name for the search. If the name cannot be found, contact the person to be sure that they are a part of the Goucher ePortfolio system. If they are not they should access the system or you can share your portfolio using the Secret URL technique.

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10. How do I share my portfolio with people outside of the Goucher ePortfolio system?

      • Go to Portfolio                                                     
      • Go to Shared by me                                                    
      • Click on the Edit icon under “Secret URLs” for the collection that you would like to share
      • Click on the Add button next to New secret URL
      • The URL will be displayed                                    
      • Email the URL to people who you would like to view your portfolio

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11. How do I see pages shared with me?

      • Click on Portfolio                                                                                     
      • Click on Shared with me                                    
      • The pages shared with you will be listed here

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12. Can I view a sample portfolio?

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13. What is a page?

A page allows you to load any type of content to your portfolio: files, images, video, journals, notes, external content.

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14. What are collections?

    • A Collection is a set of pages that are linked to one another and have the same access permissions. You can create as many collections as you like, but a page cannot appear in more than one collection.

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15. What are templates?

Templates are sets of related collections. When you copy a template, all collections and pages inside it will be copied to your portfolio.

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16. Are Goucher Programs in Education (GPE) resources available for students to set up and edit portfolios?
Background information and helpful hints on editing portfolios are available at https://portfolios.goucher.edu/view/view.php?t=4Mrj0s6hV8uE9dcoTAI2

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17. How do I export my ePortfolio?
Note: To maintain access to your ePortfolio after you leave Goucher, you can also follow the steps in #10 above.

Your ePortfolio can be exported as HTML web pages, which can then be imported into another web-based program.

  • Click the Menu, the three bars at the top right of the screen.
  • Select Portfolio, and then Export
  • Next, choose the export format and the content you wish to export.
  • Click Generate Export                                               

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How to Create a Black & White Printer Default Preset on Macs

On Macs, the default printer setting, or preset, for the Sharp color copiers is set to Automatic for color which causes the printer to think you are printing in color even though the document may be in black and white. Please follow the instructions below to create a preset that will allow you to print in Black & White:

1. Launch Microsoft Word and under the File menu, select Print to bring up the printer settings.

2. Select Copies & Pages to reveal the drop down menu and select Color from the list.

3. Then in the Color Mode field, change the setting to Black and White.

4. Click the lock in the Save Settings

5. Select PRINT.

 

 

To print using the new B/W preset:

1. Go to any program and select Print from the File menu

2. Ensure the Presets setting displays “Last Used Settings”

 

3. Click Print as usual

Your job should then print in black and white. If you want to print in color then continue to use the original Default Settings preset.

How to Add Captions to Your Videos

There are several reasons why adding captions to your videos can be beneficial such as legal requirements to comply with ADA, better comprehension for second language learners, better focus and retention for students, and the captions are searchable with control + F. Usually, it takes 10 minutes to caption 1 minute of video.

To caption on YouTube:

  1. Go to the video you want to caption while logged in and CC at the end of the icons on the bottom left.
  2. From there, choose Add new subtitles & CC near the top right and choose your language.
  3. Play the video and hit pause and type the line. Click the in the blue box, and the text will come up over the video and on the timeline underneath.
  4. On the timeline, you can move or stretch the text to match up with the voiceover.

Tutorial: https://www.youtube.com/watch?v=LCZ-cxfxzvk

If you’ve already created videos in Panopto and want to add captions, you will need to move the videos to YouTube. First, download videos from Panopto, then upload them to YouTube. Once captioned on YouTube, you can post the YouTube link to Canvas for your students to access (instructions here). Otherwise, you can chose to pay for Panopto’s paid captioning service.  Here are the prices.

How to download videos from Panopto: 

  1. From Panopto’s All Folders view, hover over the session name you want to download.
  2. Click the Settings icon that appears below the session name.
    A session information screen displays.
  3. On the Folder line, click edit.
    A drop down menu will become available for the folder location.
  4. From the Folder drop down menu, select your top-level folder.
  5. Click Save as a Video Podcast.

To upload to YouTube: 

  1. Sign into your YouTube account.
  2. Click on Upload at the top of the page.
  3. Before you start uploading the video you can chose the video privacy settings.
  4. Select the video you’d like to upload from your computer. You can also create a video slideshow or import a video from Google Photos.
  5. Click Publish to finish uploading a public video to YouTube. If you set the video privacy setting to Private or Unlisted, just click Done to finish the upload or click Share to privately share your video.
  6. If you haven’t clicked Publish, your video won’t be viewable by other people. You can always publish your video at a later time in your Video Manager.

 

Fuze Phone System

Goucher College uses a Fuze phone system for campus users.

Frequently Asked Questions:

Note: The term “soft key” in the following instructions refers to options available on the phone’s LCD panel.

I am the target text. 

Is there a Reference Guide available on telephone functions?

A Quick Reference Guide is available at Yealink-T41PT42G-QRG

I am the target text. 

How do I setup my voicemail ? (new users)

1. Press message key; or dial *123 to access Message Center
2. Enter initial password, which by default is your 4 digit extension
3. Record name and unavailable message (*busy message is not supported)
4. Change password/pin
a. Cannot be the same extension
b. Enter 4-15 non-sequential and non-recurring digits

I am the target text.
How do I change my voice mail pin?

This option is available from the voicemail menu options.
1. Log into your voicemail
2. Select the correct menu by pressing 0 (zero) and then 5
3. Follow the prompts to change your pin/password

If you forgot your pin, you can sign-in to the Fuze Portal from your web browser, select the “Voicemail Settings” tab, and click the Change PIN button. (Logging into the Fuze Portal is one of our FAQs on this page.

I am the target text. 

How do I transfer a call?

1. Press transfer (Tran) soft key
2. Enter number to transfer call to
3. Press transfer (Tran) soft key
4. You have the option of speaking with the party, or transferring after hearing ring-back tone

I am the target text. 

How do I start a conference call? 


1. While on an active call, press the Conference soft key
2. Enter the number of the second party
3. Press OK key
4. Press #SEND key
5. Press the Conference soft key when second party answers

I am the target text. 

How do I access my voice mail?

From on-campus – Click the message button key on your phone set and follow the prompts.

From my email  – By default, voicemails are sent to your email as an attachment. Open the attachment and play the recording to listen to the message left by callers. Note: You can turn this setting off via the Fuze portal website.

From off campus – 

1. Dial your office number (410-337-####) and wait for your greeting to start
2. Hit the *-key on your phone
3. Enter your PIN and follow the remaining prompts

I am the target text. 

How do I turn on and turn off Do Not Disturb (DND)/forward all calls to voicemail?

Press Do Not Disturb (DND) soft key to enable. The text “DND” will appear on the LCD screen when enabled.
Press DND soft key again to disable

I am the target text. 

What do I do when my phone says “Service Unavailable” or “Initializing”?

Unplug your phone cable from the back of the phone set and plug it in again to reset the phone.

I am the target text. 

What is the Fuze portal and how do I access it?

The Fuze portal is a web site that allows users to manage their phone and voicemail options from their browser. The portal is available at http://phones.goucher.edu?​ Note: Usernames vary and will either be entered as your Goucher username followed by @goucher.edu (such as jadoe001@goucher.edu) or your email address containing your full first and last name (such as Jane.Doe@goucher.edu). Users set their own password.

I am the target text.

How do I change my Fuze portal password?

Go to http://portal.thinkingphones.com/jetspeed/portal/forgot- password.psml and enter your username as your Goucher email (username@goucher.edu), and then follow the prompt to set up and email your password.

More resources:

Further details are available from the Fuze User Guide: Fuze User Guide

Fuze training videos are listed below:

Device and Screen Layout 4:27 https://vimeo.com/181848325/159330efab
Placing, Receiving, and Managing Calls 2:59 https://vimeo.com/181848326/5b1feb9ce9
Transferring Calls 1:30 https://vimeo.com/181848327/cc81e06afa
Conference Calls 2:27 https://vimeo.com/181848328/d1840194b7
Setting Up and Accessing Voicemail 1:47 https://vimeo.com/181848323/4c82d23bc5
Searching and Editing Within the Contact Directory 2:10 https://vimeo.com/181848324/f7349bf9b0

Logging Into The Panopto Web Site (Students)

Start by going through Canvas.
Most students can watch videos posted by their instructor without a separate login. Clicking on the video title from the link in Canvas should automatically log you into Panopto to watch the video. If your session times out, go back to Canvas and login there.

Need to login directly?
However, sometimes students need to log into Panopto separately. Below are instructions if this comes up for you.

  • Go to  http://goucher.hosted.panopto.com
  • Using the USER LOGIN drop-down, select the title Canvas. If the drop down is set to Panopto or anything else,  change to Canvas and click Sign in
  • When prompted, type in your usual Goucher username and password (some browsers will log you in automatically if you are already logged into Canvas)

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