When should faculty call the classroom emergency line vs. the Help Desk?
Call or email the Help Desk when you need to:
- Schedule for assistance for your class ahead of time
- Review the equipment in a new room
- Report a problem that occurred after hours or didn’t disrupt the class
Call the Classroom Emergency line when your class is already in session and the AV system isn’t working. There may be a delay if you call the Help Desk number. When you do need emergency assistance, call 410-337-3290 and leave a message with the following information:
Description of problem
Call back number
We highly recommend saving this number as a contact in your cell phone. Classroom emergency support is available Monday through Thursday, 7:30am to 8pm and Friday, 7:30am to 7pm during fall and spring semesters.