Category Archives: TechTip

Technology Training & Tidbits Newsletters

The training newsletters are your go-to resources for staying up to date with the latest technology, tools, and techniques in an evolving world of technology. It is designed to support you in harnessing the power of technology effectively by providing valuable insights, practical tips, and hands-on workshops to enhance workplace productivity.

Technology Training & Tidbits Newsletters

  • July 2024 – Summertime Tech Protection and Clipboard History
  • June 2024 – Mastering Email Etiquette and Adding Accents to Fonts
  • May 2024 – Are You Ready for Turnover? and Customize Screenshots with Greenshot and Shottr
  • April 2024 – Puns and Positive Steps for What It’s Earth! and Paste as Plain Text
  • March 2024 – Outlook Search and Quarantined Email
  • February 2024 – Don’t Get Caught with Your Password Down and Locate Shared files in OneDrive
  • January 2024 – 7 Favorite Tips, Tricks and Apps and Excel XLOOKUP
  • December 2023 – A Year in Review
  • November 2023 – Hidden Features in Word’s Track Changes and Excel Sorting
  • October 2023 – Managing Your Inbox and OneDrive “Free Up Space”
  • September 2023 – Digital Meeting Assistants and Google Lens
  • August 2023 – Explore Your Creativity with AI Generators
  • July 2023 – What’s all the chatter about ChatGPT? and Discover Outlook’s Date Navigator
  • June 2023 – Explore Microsoft’s Power Automate and Using Natural Language in Outlook
  • May 2023 – Say Bye, Bye Box! and Spring Cleaning for Your Computer
  • April 2023 – Store, Share and Collaborate with OneDrive and Using Comments and @Mentions for instance communication
  • March 2023 – Discover Microsoft 365 Apps and Teams Pop-Out Feature
  • February 2023 – Using OneDrive File Requests and Teams Personal Meetings
  • January 2023 – Introduction to the Training Specialist, Microsoft Teams Platform, Teams Mobile app and Using Virtual Backgrounds for online meetings

Train The Trainer Resources

As a subject matter expert, your role is crucial in empowering individuals to navigate systems with confidence and proficiency. This blog is designed to provide you with valuable insights, practical tips, and comprehensive resources to enhance your training skills and elevate your impact as a trainer. Our goal is to equip you with the knowledge and tools you need to deliver effective, engaging, and impactful training sessions.

Four Step Training Prep Checklist

The Four Step Training Checklist will help you prepare training materials, presentations and delivery. Use the checklist to help you consider logistics, scripting, presentation design and training delivery. These essential components contribute to a successful training experience for you and your participants.

Click here to view the Four Step Training Prep Checklist.

Design and Deliver Workshops

How to Use Webcam in Classroom

Connect Webcam to Laptop

Locate the USB cable connected to the webcam

Connect the cable to your laptop’s USB port. If using a laptop equipped with a USB-C port, then use the USB hub that was provided with your laptop.

Zoom Settings

If the connected webcam is not detected by default, navigate to the bottom of the screen.

Click the arrow next to the “Stop Video” icon.

Select the USB webcam in use. For example,  “AUKEY PC- LM1E Camera,” or “Logitech C920.”

To use the connected webcam’s microphone, navigate to the bottom of the screen.

Click the arrow next to the “Mute” icon.

Under “Select a Microphone” click the microphone corresponding to the make and model of the webcam. For example, “AUKEY PC-LM1E.”

Under “Select a Speaker” click on the appropriate speaker output. For example, “HDMI” if using the AV system.

Instructional Videos

How to Connect Your Windows Laptop

How to Connect Your MacBook (Coming Soon)

Work at Home Guide

This guide was created to prepare you for working at home if needed and to provide some troubleshooting tips if you’ve started to encounter some technical problems.

Click the FAQ title to access the information for that section.

Laptop Locker FAQs

Q: I tried to check out a laptop, and it’s telling me I’m not able to! What’s wrong?

A: There are several reasons you might not be able to check out a laptop. Please contact us at helpdesk@goucher.edu, and we’ll figure out what the issue is as soon as possible.

Q: How do I know if the locker recognizes that I returned a laptop?

A: After returning a laptop, you should see a screen on the locker display that shows a summary of how long you’ve had the laptop. You should also receive an email confirmation that states the date and time you returned the laptop. If this screen does not pop up, please contact us at helpdesk@goucher.edu to see what could be preventing a successful return. Please keep in mind that if you do not connect the charger cable, it is still considered checked out and will still count toward your time limit.

Q: I just checked out a laptop, but it doesn’t turn on.

A: First, try pressing the power button to turn it on. The power button for the Lenovo laptops is located on the right side of the laptop. Sometimes, a previous borrower may have shut down the laptop before returning it! If it doesn’t power on, return it and check out another one. Sometimes, the laptops aren’t inserted into the kiosk bay correctly and don’t charge. Returning it to the locker will likely allow it to charge again.

Q: How do I borrow a laptop for longer than 12 hours?

A: There is no way to borrow a laptop for longer than 12 hours without incurring late fees. You can return the laptop during the 12 hours and immediately check out another one if they are available.

Q: Can I have someone else return the laptop for me?

A: The laptop must be returned by the person who borrowed it. You are asked to swipe your OneCard when you check it out and again when you check it back in. If you give your OneCard to someone to check out a laptop for you, you are violating the borrowing terms and the person returning it may lose access to the locker. Please note, as the owner of the OneCard used to check out the laptop, you are held responsible for loss or any damage that may occur.

Q: I returned the laptop but forgot to connect the charger. What do I do?

A: Contact the Help Desk at helpdesk@goucher.edu immediately. If you continue to check out a laptop without plugging in the charger, you may be charged a late fee.