Category Archives: email-faculty and staff

Adding your Office 365 email account to your mobile device

This page provides instructions on how to set up your Office 365 email account on your mobile device, whether it be a tablet or smartphone running Android or iOS.  The settings and instructions have been tested to the fullest extent possible. From feedback and support postings on the vendor/manufacturer’s websites we recognize that these settings may not function properly under all circumstances.

Not sure if you have an Office 365 email account or not?
If your email address ends in ‘@goucher.edu’ (Ex: John.Doe@goucher.edu), you most likely have your email account on Office 365.
If you have an @mail.goucher.edu email account, follow this article instead: Adding your mail.goucher.edu email account to a mobile device

Microsoft Outlook Mobile App

 

 

 

For both iOS and Android, there is a Microsoft Outlook app in both App Stores that we highly recommend using to set up your email on your mobile device. The setup process is very easy, and the app automatically integrates your calendar and email all into one application, as well as allow you to add other email accounts if you wish.

Step 1: Download the Microsoft Outlook App from your App Store and run it. It will prompt you to log in. The format to type in is as follows:

(your username)@goucher.edu (Ex: jodoe001@goucher.edu)

Step 2: On the next screen, type in your Goucher account password.

Step 3: After login is completed, it will ask if you want to add another account; you can either choose to or skip and go straight to your inbox.

     iOS Mail App

For Android, we do not recommend anything other than the Outlook app because of how different phone manufacturers set up their mail applications.
For iOS we still highly recommend the Outlook app, but the stock Mail app is still an option if you wish to set it up there. Here is the process for setting up your Goucher email account (as of iOS 11):

Step 1: Open the Settings app, and scroll down until you see “Accounts and Passwords”. Choose that, and click the “Add Account” button. The mailbox type is “Exchange”.

Step 2: In the email field, type your full email address. The description field can be set to whatever you want (“Goucher”, for instance). Click “Next” in the top corner.

Step 3: In the email field, type your full email address. The description field can be set to whatever you want (“Goucher”, for instance). Click “Next” in the top corner.

Step 4: A pop-up will come up asking if you want to “Configure Manually” or “Sign In”. Choose “Configure Manually”.

Step 5: A new field will show for your password; type in your Goucher account password, then click “Next”.

Step 6: A new group of settings will appear. The below screenshot shows the correct information to put in the fields. Once you are finished, click “Next”.

(Email: Your full email address)(Server: outlook.office365.com)(Domain: goucher.edu)(Username: [Your username]@goucher.edu)(Password: Your Goucher account password)

Step 7: The final screen will ask what items you want to import with  your account. Mail is required, but you can also choose the other items if you wish. Click “Save” to confirm the account is added.

Step 8: Open your Mail app, and your Goucher email account should now appear. Note: You may need to press and swipe from the top down to refresh the view.

How to forward Goucher email

Directions for forwarding email are based on what kind of email account you have. The following links are from Microsoft and Google’s support sites, respectively:

If your email address ends in ‘@goucher.edu’:
How to forward emails in Office 365

If your email address ends in ‘@mail.goucher.edu’:
How to forward emails in Gmail

I received an email in my Office 365 inbox I believe to be spam/phishing. What do I do?

Even with a spam server in place there may be a small amount of spam and/or phishing messages that will still get through to your inbox.  By using the steps below, you can help us   block these emails from coming through to others in the future. *Note: These steps do not work on mobile devices such as phones or tablet apps.

  1. Create a new e-mail
  2. Drag and drop the SPAM e-mail onto the body of the new e-mail, so it becomes an attachment.
  3. If it is spam, in the To: field, type junk@office365.microsoft.com.
    -If it looks to be a phishing scam, in the To: field, type phish@office365.microsoft.com
  4. Send the email.
  5. You can then delete the suspicious email from your mailbox.

This post applies to all Faculty and Staff email, as well as student email accounts that are on Office 365.

Convert Email Addresses in Excel to Outlook Email List

How do I convert a column of email address in Excel to a useable list in Outlook?

Notes:

These instructions work for both PC and Mac computers, using Outlook or Outlook Web Access.
The email addresses must be complete (name@server.xxx) and listed in a single Excel column to use these instructions successfully.

Steps:

  1. Copy and paste the column of email addresses into a blank Microsoft Word document.
  2. A small clipboard appears to the right of the data. Click on this once and select Keep Text Only.
  3. Click the REPLACE button on the Home tab (sometimes found under Edit > Replace).
  4. Click inside the “Find” box and enter ^p. (Hint: The carat symbol “^” is typed using Shift-6.)
  5. Click inside the “Replace” box and type in a semi-colon. (Hint: The semi-colon key on most keyboards is to the immediate right of the letter L.)
  6. Click the REPLACE ALL button. When the process is finished, hit OK and close the Find/Replace window.

You now have a list that can be copy and pasted into the TO,CC,or BCC sections of an Outlook email message.

How to manage spam

Goucher College utilizes Microsoft Exchange Online Protection (EOP) to protect faculty and staff accounts from SPAM.

 

Frequently throughout the week you will receive an email from quarantine@messaging.microsoft.com listing any spam that your email account has received.   This email summary offers you the options to release the messages to your inbox as well as report to Microsoft that any of the messages are not actually SPAM.   This is a simple way to manage your spam, as the filter has already done the work for you!

If you receive any messages to your inbox that you believe should be considered SPAM, please visit https://blogs.goucher.edu/knowledgebase/2010/09/29/how-do-i-handle-spam-messages-that-end-up-in-my-inbox/.

Outlook: How do I find out the mailing address of someone at Goucher?

For Faculty and Staff

  • Click on Tools in the menu bar of the Viewer window and select Address Book.
  • If the block under the Show Names from the prompt does not contain Global Address List, click on the down arrow at the end of the block and select it from the drop down list. The Global Address List is a directory of all Exchange users.
  • You can scroll through the list, or type the first few letters of the person’s last name in the Type name or Select from List block to move quickly to a particular group of names.
  • You can display more information about an entry by double-clicking on it. If you do display this extra information, click the OK button to return to the Address Book.
  • When you have finished with the Address Book, click on File in its menu bar and select Close.

Students with @mail.goucher.edu accounts can find mailing addresses of faculty and staff at www.goucher.edu/directory.

How do I recover a deleted message in Outlook?

  • While in Outlook, click on the Deleted Items folder to display its contents.
  • Find the message you want to retrieve and click on it.
  • While holding the mouse button, drag the message so that it is over the Inbox folder and then release the mouse button.

Your message has now been moved to the Inbox folder.

If you have emptied your Deleted Items folder and need to recover a message, follow these steps:

  • Select the Deleted Items folder by clicking on it once to highlight.
  • Click on the Tools menu and then select Recover Deleted Items.
  • A dialog box will appear with a list of deleted items sorted by the Deleted On date. In this view, you have three options: Select AllRecover Selected Items and Purge (permanently delete) Selected Items.
  • Once you have made your selection(s), close the dialog box by clicking on the Xin the upper right hand corner. The messages that you selected to recover will appear in the Deleted Items folder. Note: It may take a few minutes for the messages to appear.

If you have permanently deleted emails and you need them to be restored, please contact the helpdesk at x6322 or helpdesk@goucher.edu

This post applies to Faculty and Staff email.