Category Archives: Applications (Other)

Web Forms

Requesting An Online Form

Goucher faculty or staff who wish to host an online form for collecting information from others should follow the following guidelines for software selection and data management rules.

Software Options

Create Own Form Using Microsoft Forms Web App

All Goucher users have access to use the Microsoft Forms software as part of their Office 365 account. This option works well for simple forms that are edited often and response data is handled by a single individual. Note that this solution does not have a file upload field available.

Request A Web Form from the Office of Communications

Forms that require file uploads, conditional logic, or where response data is shared among a few individuals should be requested from the Office of Communications.

Request a consultation with the Office of Communications by completing their Project Request form. (Type of Service=Web and Web Service=Other)

Handling Sensitive Data

All forms must meet the Goucher Computer Use Policy, which states that certain sensitive should NOT be collected or stored online. Sensitive data includes, but is not limited to…

  • a social security number
  • a driver’s license number, state identification card number, or other individual identification number issued by a unit
  • a passport number or other identification number issued by the United States government
  • an individual taxpayer identification number
  • a financial or other account number, a credit card number, or a debit card number that, in combination with any required security code, access code, or password, would permit access to an individual’s account
  • any Student information protected by the Health Insurance Portability and Accountability Act (HIPAA)

Questions?

Please address questions either to the IT Help Desk or the Office of Communications.

Installing JMP

JMP is a suite of computer programs for statistical analysis developed by SAS. JMP is available for faculty, staff, and students. If you are required to use this program for a class, you are able to install the software on your personal computer. Goucher offers two ways to access JMP:

Use JMP on Horizon

JMP on Horizon allows you to use the program without having to install it on your computer. You just need to install a small client in order to access the Horizon server. For instructions, visit the Horizon myApps page.

Install JMP on your computer

Check that your computer meets the requirements before installing. Requirements can be found at the JMP’s Requirement page.

How to Install JMP 14 on a Mac

How to Install JMP 14 on Windows

How to install JMP on Windows

Update JMP License on your computer

If you already have JMP installed on your computer, you will need to manually update the license file every year. You should receive a message when you launch JMP once the license has expired. Follow the instructions below on how to update the license.

How to Update JMP 14 License on a Mac

How to Update JMP 14 License on Windows

Need assistance? Contact the Help Desk at helpdesk@goucher.edu.

How Box Drive Works

Box Drive is an unlimited cloud drive similar to Drop Box and Google Drive. Access your files from your desktop without needing to take up much of your actual hard drive space.  Whether you create or edit a document, changes you make will automatically save back to your Box.com account. You can also right click any file or folder to access Box features such as sharing, locking and creating Box Notes.

Below are links to articles written by Box support. These should help you get started using Box Drive. Please contact the IT Help Desk if you have any questions or need assistance with the install or an update.

Installing and Updating Box Drive

It is important that you uninstall Box Sync before installing Box Drive. Having both versions installed may cause problems. You should also make sure that all your files that appear on your Box Sync folder have actually been synced to your online account to make sure current versions will be available in Box Drive.

Box Drive Basics

If you see a transparent “x” icon on your file or folder, that only means that it’s not taking up space on your hard drive. This will happen if you haven’ t accessed a file in awhile. Simply launch double click to launch the file and you can edit it as you normally would.

Searching in Box Drive

The best way to search for your files that you appear in your Box folder is to use the built-in search feature in the Box Drive application.

Understanding Permissions

Keep in mind that folders that are shared with you will also appear in your Box Drive folder on your hard drive. Content in shared folders should not be edited unless you know for sure that you have at least editor rights. Otherwise, any changes you make my not save.

Horizon MyApps

What is Horizon MyApps?

Horizon MyApps is a site that allows Goucher users to run specialty software from their own computer through the Horizon Client application. The specialty software is actually running on a Goucher server although it appears to be running from your own computer.

Examples of student software:

  • SPSS
  • MATLAB
  • JMP
  • MS Office 2013 for Windows

Examples of faculty/staff software (dependent on department):

  • Image Now
  • PowerFAIDS
  • PowerCampus
  • Raiser’s Edge
  • MS Office 2013 for Windows

NOTE: If you are on a Mac, some programs you can only access through Horizon (examples include PowerCampus and Raisers Edge).

How do I run Horizon MyApps?

Before you begin…

  • On-campus users must be connected to GoucherWifi (not the GoucherGuest wifi signal)
  • Off-campus users must make a VPN connection to the Goucher network.

From your PC or Mac computer:

  1. Open a browser on your computer and go to https://myapps.goucher.edu.
  2. Download and install the “VMWare Horizon Client” on your computer.
  3. After downloading and installing the Horizon client, you are presented with this screen (below). Enter myapps.goucher.edu to continue.

4 .Login with your Goucher username and password.

You only have to configure the Horizon Client Server on your computer once. The next time you launch this software, just double-click the MyApps.Goucher.Edu icon and enter your Goucher username and password to continue.

Saving and Accessing your Files

Students

For students doing work on the Horizon programs, you will need to access and save your work files through Darwin. The following linked article details the entire process:

Darwin and Horizon (Students)

Faculty/Staff

When working on Horizon, Faculty/Staff must save their files to the hard drive on their own computers. During the initial Horizon setup process, you may have been prompted to allow access to local and removable storage. If you selected it then, you can skip this section. Otherwise, below are instructions on how to set that up:

For Mac Users:

  1. Click VMware Horizon Client menu (make sure the Horizon application is currently selected, and it will appear in the top left corner)
  2. Select Preferences
  3. Click the Sharing tab
  4. Click the plus (+) sign
  5. Browse for the folder you would like to make available, then click “Add”.
  6. The new location will then appear in the Folder list. Close Preferences when done.

Then once you try to open a file on any of the Horizon programs, look for [selected folder] on [computername] from the Look-In list.

For PC Users: 

  1. Click the gear icon in the top right corner of the window
  2. Select Sharing
  3. Click ADD
  4. Browse for the folder you would like to make available and click OK

When you save a file, the location you added above will appear as [selected folder] on [computername] in the folder list.

Can I run Horizon MyApps from my phone or tablet?

Yes! A “VMWARE Horizon Client” app is available for iOS, Android, and Windows Phone.

Is there anything I can do if I have technical problems?

If your computer freezes or you have other problems, try the following:

  1. From the VMWare Horizon Client window (not inside one of the software programs), click the gear icon in the upper right and select RESET.
  2. Uninstall the VMWare Horizon Client and reinstall it.
  3. For Sharing issues:
    • On Mac: Go to System Preferences. Under “Sharing” select “allow access to [username].”
    • On PC: Go to the gear in the top right corner of the window. Under “Sharing” select “allow access to [username].”

If neither of these steps corrects your problem, contact the IT Help Desk at helpdesk@goucher.edu for further assistance.

Darwin and Horizon (for Students)

For Goucher students that are doing work on programs accessed through Horizon (SPSS, MatLab, etc.), your work files will need to be stored and accessed on your user folder on Darwin (the network storage drive for students). Below are instructions for how to use Darwin and Horizon based on your computer’s operating system:

Darwin Instructions (Mac)

Darwin Instructions (Windows)

Common Printing Problems with Macs (Faculty/Staff)

There are two main errors that occur when sending print jobs on a Mac on campus:

  • You get a “Hold for Authentication” error
  • The printer pauses itself (even after you trying resuming it multiple times)

Hold for Authentication

This error (shown above) occurs when the password your computer has saved doesn’t match what your current Goucher password is in the system. This usually happens after changing your Goucher account password. This is how to fix it:

  • Open the printer queue window. If you just tried to send the print job, it is likely showing a printer icon on your Dock with a warning symbol on it, which will take you to the queue window.
    • If you do not see a printer icon on the Dock, You can also click on the magnifying glass in the top right corner and search for “Printers & Scanners”. The Printers window will appear; double-click the printer on the left-side panel that is throwing the error.
  • Next to the print job that’s being held, there are two buttons. One has an X on it, and the other is a circular arrow. Click the circular arrow button.
  • A window will pop up asking for your credentials. Make sure your username is in the username field, and re-type in your new Goucher password in the password field.
    • Remember to click the check box to save it to your keychain.
  • Click OK.

The print job should now properly send. You may have to repeat this for all of the remaining jobs that are being held (or you can cancel them and re-print).

Printer Repeatedly Pausing (Even After Resuming)

This primarily occurs because your computer is connected to GoucherGuest and not GoucherWIFI. Click on the WiFi icon in the top right corner on your screen, and switch your computer to GoucherWIFI.
If the computer still keeps connecting to GoucherGuest, you may need to remove GoucherGuest from your saved networks list. This article details the steps on how to do that: How to remove a saved WiFi network in Mac OS X

If neither of those two fixes resolve the issue, please contact the Help Desk.

How to forward Goucher email

Directions for forwarding email are based on what kind of email account you have. The following links are from Microsoft and Google’s support sites, respectively:

If your email address ends in ‘@goucher.edu’:
How to forward emails in Office 365

If your email address ends in ‘@mail.goucher.edu’:
How to forward emails in Gmail

Mahara FAQs 2.0

Goucher College Mahara ePortfolio Questions and Topics (existing users only)

Note: Mahara eportfolios are used by Goucher Graduate Programs. Undergraduate students should use Portfolium.

To watch a video tutorial on how to use your Goucher ePortfolio, click the VIDEO link next to each FAQ.

  1. How do I access my Goucher ePortfolio? (video)
  2. How do I load my picture to the Profile page of my portfolio? How do I edit my Profile page? (video) (video)
  3. What is a page? How do I add and edit a page? (video)
  4. What is a collection? How do I create a collection?  (video)
  5. My program uses a template. How to I copy a template into my ePortfolio? (video)
  6. How do I load files, documents, and images to my account to use in my portfolio? (video)
  7. How do I add education history, employment history, and other information to the Profile page of my portfolio? (video)
  8. How do I add links to my social media? (video)
  9. What are plans? How do I add them? (video)
  10. What are journals? How do I add them? (video)
  11. Can I view a sample portfolio?
  12. Are Goucher Programs in Education (GPE) resources available for students to set up and edit portfolios?
  13. How do I export my ePortfolio? (video)
  14. How do I share my portfolio with people in the Goucher ePortfolio system? (video)
  15. How do I share my portfolio with people outside of the Goucher ePortfolio system? (video)
  16. How do I see pages shared with me?

 

  1. How do I access my Goucher ePortfolio? (video tutorial) 

There are two ways to get to your Goucher ePortfolio from Canvas.

Option One: From a Canvas Course – Enter a Canvas course and click on the link to “Goucher ePorfolios” on the navigation panel on the left. (Use Option 2 if you don’t see this link.)

Option Two: From Account Settings – Log into Canvas and navigate to Account > Settings. A link to “Goucher ePortfolios” will appear.  (Note: The link that just reads “ePortfolios” is a different system that came with Canvas.)

Once you have been redirected to the Goucher ePortfolios site, you will find your own ePortfolio by clicking on the Menu icon in the upper right (button with 3 parallel lines) and selecting “Portfolio”.

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2. How do I load my picture to the Profile page of my portfolio? (video tutorial) (video tutorial)

  • Click your Icon on the right.
  • Select Choose File and upload an icon. If the file is too big, try cropping it smaller. Then, select Upload. When the page refreshes, check the box under Default next to your icon. Lastly, select Set default.


    How do I edit my Profile page?
  • Select your icon from the top right. Then, select Edit this page. 
  • Click the gear next to About Me to add your location, student ID, etc.

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3. What is a page? How do I add and edit a page? (video tutorial)

A page allows you to load any type of content to your portfolio: files, images, video, journals, notes, external content.

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How do I add a page to my portfolio?

Click the Main menu, the three bars at the top right of the screen.

  • Go to Portfolio, and then Pages and Collections    
  • Select Add from the top right. Then, select Page.
     
  • Give your page a title and description or tags, if you’d like. Press Save.
  • Now you’re on your page. To add things, click or drag over a content block.  To edit its layout, click Edit Layout.
     
  • Once you drag a content block to the page, you will be shown directions to select that will be displayed for the content block
  • For each of the following tabs, you will find different content blocks to use for your page:
    • Files, images and video
    • Journals
    • General Profile
    • Resume
    • External content
    • Your changes will be saved automatically.

How do I edit pages in my portfolio?

Click the Main menu, the three bars at the top right of the screen.

  • Go to Portfolio, and then Pages and Collections                                    
  • Select the three dots to open edit option
  • Select the edit icon to update a page in the portfolio

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4. What is a collection? How do I create a collection? (video tutorial) 

A Collection is a set of pages that are linked to one another and have the same access permissions. You can create as many collections as you like, but a page cannot appear in more than one collection.

How do I create a collection?

  • Go to Portfolio, and then Pages and Collections    
  • Select Add from the top right. Then, select Collection.
     
  • Give your collection a name, a description, or tags, if you’d like. Click Next: Edit Collection Pages. 
  • From this page, you can add existing pages to your collection. Click their checkmark or drag them over. Click Add pages and Done.
  • If you want to add more pages to your collection later, go to Pages and Collections and click on your collection.

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5. My program uses a template. How to I copy a template into my ePortfolio? (video tutorial)

Templates are sets of related collections. When you copy a template, all collections and pages inside it will be copied to your portfolio.

Follow these steps to copy a template for your program (e.g., Master of Arts in Teaching Template)

      • Log in and click the Menu icon (button in upper right with 3 parallel lines)
      • Go to Portfolio
      • Click Copy
      • Find the template for your program
      • Click on the Copy collection button next to the template
      • This will create a Collection for your program
      • You can then begin to update the pages of your collection

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6.  How do I load files, documents, and images to my account to use in my portfolio? (video tutorial) 

  • As you submit papers, documents, and research for your classes, you should upload these files to your portfolio to accumulate artifacts and reflections for inclusion in your portfolio.
  • You can upload your images, documents, or other files for inclusion on the index page. You can select multiple files to upload them at once. You can create folders to organize your files and documents. You can drag and drop the icons to move files between folders.
  • Click the Main menu, the three lines at the top right corner of the screen, and select Content.
  • Click your Main menu again and select Files.
  • From here, you can upload files and then create a folder to put them in.
  • When you upload files and documents, you can update the name and description to describe the artifact by clicking the Pencil icon. Make the name meaningful and clear. Your description can be as long as you like. Remember the name and description will be displayed in your portfolio when you add a file to a page of your portfolio.
  • To add these files to your portfolio, go to your Main menu, Pages and Collections, select your Page, and drag over a content block from the left from Media like File(s) to download, Folder, or PDF.

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7. How do I add education history, employment history, and other information to the Profile page of my portfolio? (video tutorial) 

  • Click the Main menu, the three lines at the top right corner of the screen, and select Content.
  • Click the Main menu again and select Résumé                                                   
  • Begin entering information into any of the fields in any section of the resume
  • Information that is entered in the resume will automatically appear on the Profile page
  • Only enter information that you would like to be seen on the Profile page of your portfolio
  • Cover letter: this is a good way to provide readers of your portfolio with your biography
  • You can enter blank start and end dates for entries in your education history or employment history
  • Information that can be included in the resume section:
    • Introduction: Cover Letter and Personal Information
    • Education & Employment: Education history and employment history
    • Achievements: Certifications, accreditations, and awards; books and publications; professional memberships
    • Goals: Personal goals, Academic goals, Career goals
      Skills: Personal skills, Academic skills, Work skills
    • Interests

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8. How do I add links to my social media? (video tutorial)

  • Click the Main menu, the three lines at the top right corner of the screen, and select Content.
  • Select Social Media from the top.
  • Click New Social Media Account. Choose your social network and enter your username or URL to your profile. Click Save.

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9. What are plans? How do I add them? (video tutorial)

  • Plans are a way to show your progress. It is a virtual checklist so viewers can follow along with your progress.
  • To add a plan, click the Main menu, the three lines at the top right corner of the screen, and select Content. Click again and select Plans.
  • Click New plan. Give your plan a title, a description, and tags, if you’d like. Click Save.
  • Now, you click New task. Give it a title and a completion date. If the task is complete, scroll down and click the No next to Completed to change it to Yes. This will give the task a green check. If the task is not yet complete, do not click anything next to Completed. If it has passed the completion date without it being completed, it will automatically have a red x.  You can edit these with the pencil icon on the far right.
  • To add these to your page, go to your Main menu, Portfolio, select your page, click Edit this page, and click General on the left. Click or drag over Plans.

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10. What are journals? How do I add them? (video tutorial)

  • Journals function like blogs and are ways to give viewers frequent updates.
  • To add a journal, click the Main menu, the three lines at the top right corner of the screen, and select Content. Click again and select Journals.
  • Click New entry to get started.
  • To add a journal to a page, go to your Main menu, Portfolio, select your page, click Edit this page, and click Journal on the left.

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11. Can I view a sample portfolio?

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12. Are Goucher Programs in Education (GPE) resources available for students to set up and edit portfolios?

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13. How do I export my ePortfolio? (video tutorial)

Your ePortfolio can be exported as HTML web pages, which can then be imported into another web-based program.                 

  • Click the Main menu, the three bars at the top right of the screen and select Portfolio.  Click Main menu again and select Export.
       
  • Next, choose the export format and the content you wish to export. Click Generate Export

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14. How do I share my portfolio with people in the Goucher ePortfolio system? (video tutorial

  • Click the Main menu, the three bars at the top right of the screen and select Portfolio.  Click Main menu again and select Shared by me.
                                              
  • Click on the Lock symbol to edit access for the collection that you would like to share
  • Click on the dropdown box and change the value from “Friends” to “Users.” Type in the name of the person and hit Enter. The name of the person should be displayed.
  • Click on the Add button next to the name of the person
  • The person that you have added will be displayed
  • Click on the Save button
  • NOTE: If the person is not displayed during the search, check the spelling of the name or use part of the name for the search. If the name cannot be found, contact the person to be sure that they are a part of the Goucher ePortfolio system. If not, they need to go to Canvas > Account > Settings > Goucher ePortfolio to open their portfolio. If they are not part of Goucher, you can share your portfolio using the Secret URL technique.

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15. How do I share my portfolio with people outside of the Goucher ePortfolio system? (video tutorial)

  • Click the Main menu, the three bars at the top right of the screen and select Portfolio.  Click Main menu again and select Shared by me.
           
                                                    
  • Click on the globe icon for a Secret URL. This is a link that you can send to anyone without having them log in to an account. Use this rather than copy and pasting from the address bar.
  • Click on the Add button next to New secret URL. The URL will be displayed. Email the URL to people who you would like to view your portfolio

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16. How do I see pages shared with me?

  • Click the Main menu, the three bars at the top right of the screen and select Portfolio.  Click Main menu again and select Shared with me.
                         
                                      
  • The pages shared with you will be listed here

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How to Create a Black & White Printer Default Preset on Macs

On Macs, the default printer setting, or preset, for the Sharp color copiers is set to Automatic for color which causes the printer to think you are printing in color even though the document may be in black and white. Please follow the instructions below to create a preset that will allow you to print in Black & White:

1. Launch Microsoft Word and under the File menu, select Print to bring up the printer settings.

2. Select Copies & Pages to reveal the drop down menu and select Color from the list.

3. Then in the Color Mode field, change the setting to Black and White.

4. Click the lock in the Save Settings

5. Select PRINT.

 

 

To print using the new B/W preset:

1. Go to any program and select Print from the File menu

2. Ensure the Presets setting displays “Last Used Settings”

 

3. Click Print as usual

Your job should then print in black and white. If you want to print in color then continue to use the original Default Settings preset.