Category Archives: Applications (Other)

How to Use Webcam in Classroom

Connect Webcam to Laptop

Locate the USB cable connected to the webcam

Connect the cable to your laptop’s USB port. If using a laptop equipped with a USB-C port, then use the USB hub that was provided with your laptop.

Zoom Settings

If the connected webcam is not detected by default, navigate to the bottom of the screen.

Click the arrow next to the “Stop Video” icon.

Select the USB webcam in use. For example,  “AUKEY PC- LM1E Camera,” or “Logitech C920.”

To use the connected webcam’s microphone, navigate to the bottom of the screen.

Click the arrow next to the “Mute” icon.

Under “Select a Microphone” click the microphone corresponding to the make and model of the webcam. For example, “AUKEY PC-LM1E.”

Under “Select a Speaker” click on the appropriate speaker output. For example, “HDMI” if using the AV system.

Instructional Videos

How to Connect Your Windows Laptop

How to Connect Your MacBook (Coming Soon)

Setting Up Multi-Factor Authentication

Before you Begin:

Review the information provided in the What is Multi-Factor Authentication and Why Do We Need IT? article prior to going through these instructions. Also, take the time to review the instructions before going through the steps.

Instructions:

Everyone must visit the MFA Setup Page to configure at lease one secondary verification method. You can choose to use the Microsoft Authenticator app (Option 1 below) and/or choose a text or call to your phone (Option 2 below). Best practice is to set up both using the Microsoft Authenticator App as the default method with a phone verification (SMS or Call) as a backup.

Please read the instructions below carefully prior to following the steps.

Option 1: Microsoft Authenticator App

Once installed, this will be set as your default sign-in method. You can change this if you prefer to use a different method as your default.

  1. Visit the MFA Setup link and sign in with your Office 365 username ([username]@goucher.edu) and password. Click NEXT.
  2. From the Security info page, click Add Method then select Authenticator App.
  3. Then click the Add button.
  4. You will then be prompted to download the app to your phone. From your phone, launch the Google Play Store or the Apple App Store.
  5. Search for and download the Microsoft Authenticator app. Once downloaded, click Next on the Microsoft Authenticator window on your computer. Then click Next again.
  6. Open the Microsoft Authenticator app and select to allow notifications (if prompted).
  7. Select Add Account from the Customize and control icon (3 vertical dots) in the upper-right corner.
  8. Then select Work or school account (Android) or Scan a QR Code (iPhone).
    NOTE: If this is the first time setting up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android).  Please select “Allow” so the authenticator app can access your camera to take a picture of the QR code in the next step.
  9. Scan the QR code provided on the screen which will add the account to the device automatically. Once this is complete, click Next on your computer.
  10. From your phone, click Approve to allow your account to be added to the Authenticator app.

Tip: If you are not able to scan the QR code or are denied access, you can still receive approval by providing the one-time password code found in the Microsoft Authenticator app.

Option 2: Phone (As Default or Backup Method)

As a backup option to the Microsoft Authenticator app, it is recommended to add a second method. To receive a phone call or text to verify your identity, follow these steps:

  1. Visit the MFA Setup link and sign in with your Office 365 username ([username]@goucher.edu) and password.
  2. For first time users: Click NEXT, and then click “I want to set up a different method” link.


    For users who already setup the Authenticator app
    : From the Security info page, click Add Method

  3. Select Phone from the dropdown.

  4. Enter your cell phone number and choose the option to either Text me a Code or Call Me.
    • If you choose the text option, you will receive a message on your phone with the code you need to enter.
    • If you choose the call option, you will get a phone call for verification. Please follow the prompts to continue.

Your Security info page should look like this once both methods are set up:

Verifying Your Identity

Once all the methods are set up, you can then attempt to access your Goucher email. If you are off-campus, you should be prompted to enter your password, then an option should appear to verify your identity. Here’s how the app should look once it’s been set up:

If the authenticator app is installed on your phone and set as the default sign-in method, then you’ll be prompted to approve access. If you selected a different identity method, then a verification code will be sent via text or phone call.

You will only be prompted for MFA once the feature is enabled for your account. If you do not receive a prompt while off-campus then it hasn’t been enabled for you yet.

Troubleshooting tip: If you already have your Goucher email setup on your phone, you may experience a problem with the authentication. If that is the case, remove the Goucher account from your email app then add it back again.

For instructions on how to remove and add your Goucher account back on your phone please check the following link https://blogs.goucher.edu/knowledgebase/2018/07/05/adding-your-office-365-email-account-to-your-mobile-device/

Please contact the Help Desk at helpdesk@goucher.edu if you experience a problem during setup.

 

Important Related Links: What is Multi-Factor Authentication and Why Do We Need It? and Multi-Factor Authentication FAQs

 

How to Pull Audits in Degree Works

Go to http://degreeworks.goucher.edu and log in with your Goucher username and password.

You’ll then see a student search page.  If you know the student’s ID number, you can enter it here.  If you want to search by name, click Advanced search.

Clicking Advanced search will open the following screen.  Enter the student’s name.  Both names don’t need to be entered.  After entering the name, click the Search button.

A list of students that match your search will be displayed. All students that match are checked by default.  You can uncheck all the names by clicking the check box next to the “Id” column and then re-select just the student you want to review.

Clicking the Select button at the bottom left will take you back to the Worksheets page.

To start reviewing audits, click on the Select Student box and choose from the list of students.

If you have any questions or experience any issues, please contact the helpdesk at x6322 or at helpdesk@goucher.edu.

PDFelement FAQs

PDFelement is an alternative application to Adobe Acrobat. It allows you to create, edit, sign, convert, and OCR documents. We are currently testing this application with a limited number of licenses. Here are some common questions that will help current users.

What is the difference between PDFelement and Acrobat?

The main difference is that Acrobat is a product of Adobe and PDFelement is provided through a company called Wondershare. Wondershare has created PDFelement as a low-cost alternative to Acrobat while providing all of the same features that Acrobat provides. Anything that you’ve been able to do in Acrobat, you will be able to do with PDFelement.

I need to add my signature to documents. Can I get a PDFelement license?

Not necessarily. Since we have limited licenses, we can only provide it to faculty and staff who do a lot of editing of PDFs. You do not need PDFelement to add signatures to a document. Adobe Reader provides that functionality as well as commenting and some editing features. If you’re not sure if Adobe Reader will do everything you need, please contact the Help Desk for guidance.

I get a message about a watermark when I try to save a document? How do I fix this?

You could be getting this message because PDFelement is unable to verify the license. Please check the upper right corner to make sure that your username is listed. If it states “Log in” then your license isn’t applied. Click the Log In button and enter your Wondershare ID and password. Note: This is different from your Goucher username and password.

My Goucher username and password aren’t working to login. Do I need to reset my password?

Your Goucher username and password will not work with PDFelement. When the license was first assigned to you, you should have received an email with your Wondershare ID and your initial password. Your Wondershare ID will always be your Goucher email address in the format firstname.lastname@goucher.edu. You should always change your initial password to prevent anyone else from logging in as you. If you can’t remember your Wondershare password, click Log In to access the Account window. Then click the Forgot Password? link and follow the steps to reset your password.

I get an error when I try to add a signature after combining PDFs? What am I doing wrong?

You are doing the steps correctly. There is a known bug that is causing the error. Here is a workaround until the bug is fixed:

  1. Open the first document in PDFelement.
  2. Click the thumbnail view.
  3. Right-click the document and choose Insert pages and select From PDF and select the second document.
  4. Click OK to complete the insert process.
  5. Follow steps 2-4 again for any additional documents that need to be inserted.
  6. Select the document in thumbnail view go through the steps of applying the signature.

How can I find out how to use PDFelement?

Wondershare has an extensive video library on their YouTube channel. You can access it by going to Wondershare PDFelement.

Can I install PDFelement on more than one computer?

You can install PDFelement on as many computers as you like. However, Wondershare only allows you to be logged in on two computers at a time. So, if you want to use a different computer then you’ll need to log off one or the license will be revoked as soon as you sign in on another computer.

PDFelement takes a while to load on my computer. Why is that?

We’ve noticed that this happens mainly on Windows computers for some reason. Although Wondershare stated that they improved the performance, it still opens slower than expected. One reason why it could take longer is because once PDFelement launches, it has to check in with the Wondershare licensing server to make sure that a) your license is valid and b) your license is not active on more than two devices. Once it does that, any subsequent documents that you open or save tend to process much quicker.

I’m getting errors for things I’ve done before. What could be causing this?

Make sure you’re running the latest version of PDFelement. Wondershare will usually prompt if there’s an update. You can select “Later” but then you’re also be delaying a fix that you need. Take the time to run the updates as they come quite regularly. If after installing the latest updates and you still get an error, please open a ticket with our Help Desk so we can reach out to Wondershare support for a possible fix.

 

 

 

Work at Home Guide

This guide was created to prepare you for working at home if needed and to provide some troubleshooting tips if you’ve started to encounter some technical problems.

Click the FAQ title to access the information for that section.

How to Upgrade to Office 365 for Macs

Every Mac user will need to have Office 365 installed by October 13, 2020. That is when Microsoft will no longer support Office 2010 and Office 2016 for Macs. If you’re not sure which version you have installed on your computer, perform the following:

  1. Launch Word.
  2. Click the Word menu in the top left.
  3. Select About Microsoft Word.

If the version shows 2010 or 2016 then you need to upgrade. Here are two options on how to upgrade to Office 365:

Upgrade Option 1: Self Service

  1. First, connect to the VPN.
  2. Launch Self Service from the dock or do a search. The Self Service icon is the Goucher Gopher icon with a black background.
  3. Click the Applications option from the left side menu.
  4. Then click Install for the Microsoft Office 365 (AY21) application. It will perform a silent install which will take about 10-30 minutes depending on your connection.
  5. When it’s done, the button will change to “reinstall.” Make sure that the Office applications are installed on your computer.
  6. After installation, launch one of the applications. You should then be prompted to enter your Office login.
  7. Enter your [username]@goucher.edu in the username field and your Goucher password.
  8. Then accept the license agreement to continue.

Upgrade Option 2: Office.goucher.edu

  1. Go to office.goucher.edu and enter your Office login: [username]@goucher.edu and Goucher password.
  2. Once logged in, click the Install Office menu located on the top right side. Then select Office 365 apps to begin the download.

    The install window instructions will appear and the Office install package will start to download on your computer.

  3. Depending on your browser, launch the Microsoft Office 16 installer package either from the bottom of the browser, Download folder, or the down arrow link at the top right corner.
  4. Select Yes to install then follow the prompts to complete. The install should take between 5-10 minutes.
  5. After installation, launch one of the applications. You should then be prompted to enter your Office login.
  6. Enter your [username]@goucher.edu in the username field and your Goucher password.
  7. Then accept the license agreement to continue.

If you run into a problem with one of the upgrade options, then try the other option. If neither works, please contact the Help Desk for further assistance.

Goucher Zoom Accounts

Goucher College provides basic* Zoom accounts to all faculty, staff, and students. *For meetings over 40 minutes long, Goucher used Microsoft Teams.* Use the following instructions to get started, test your settings, see tips, or get technical assistance.


Sign In / Create an account (Web browser) 

Accounts are created automatically the first time a user logs in successfully on our site.

    1. Go to http://goucher.zoom.us and click Sign In (NOT Sign Up) to launch a Goucher login page* with a campus picture on it.
      *If the Sign In link or Goucher login page do not appear, your browser is logging you in  to a Zoom account automatically. To sign into a different account, you will need to…
      – Click your profile icon and choose “Sign Out”, then CLOSE YOUR BROWSER
      – Open and sign-out of the Zoom software installed on your Mac or Windows computer, then CLOSE THIS SOFTWARE
      – Restart your browser and start step one over.
      *You might be prompted to “switch accounts” if you previously had a personal Zoom account registered under your Goucher email address. This is correct. Please follow all prompts and instructions for switching your account over to Goucher’s hosted site.
    2. Enter your Goucher username@goucher.edu (NOT email) and password to continue. A basic account will be created for you automatically. 

Sign In From Desktop Software

Once your account is created (see above), you will often be prompted to “Open Zoom Meetings” to join or run meetings using the Zoom desktop software. Should you need to sign-in from the software screen, click the “Sign In with SSO” button, and then type goucher as the company domain to proceed.

 


Join A Test Meeting

You can join a test Zoom meeting to familiarize yourself with Zoom controls and test your microphone/speakers before joining a Zoom meeting. You can also test your video or audio while in a Zoom meeting. Note that users in a Zoom test meeting are added as participants, not hosts, so host features such as sharing and recording are not available for testing.


Use Zoom Outlook Plug-In

The Outlook Plug-in for Zoom is available to add to your Outlook calendar for synchronized meeting scheduling. The plug-in is available to download and install on the Goucher Zoom site meetings screen. When prompted to Sign In, click the “Sign in with SSO” button underneath the password fields, and then type goucher as the company domain to proceed.


Add Live Transcriptions to Your Meeting as a Host

Zoom hosts can enable a side panel in their meetings that automatically transcribes spoken words to text for participants to follow (much like closed captioning).  Here’s how…

IN-MEETING FOR HOSTS

When hosting a meeting, click the LIVE TRANSCRIPT button on the host toolbar (1), and then select ENABLE AUTO-TRANSCRIPTION from the pop-up window (2). If your window is too small to display the entire host toolbar, you will need to click the MORE (3) button first.

IN-MEETING FOR PARTICIPANTS:

When enabled by the host, you will see a notification above Closed Caption/Live Transcript in the meeting controls, informing you that one of these services is available. If live transcription is available, click Live Transcript, and then select Show Subtitle.

 

VIEWING IN CLOUD RECORDINGS:

Audio transcription is turned on for cloud recordings by default*. When recordings are played, the transcribed text appears on the right-hand side of the video. To display the transcript as closed captions while playing a recording, click the CC icon at the bottom right of the screen.
*Note that the audio transcript may take additional time to process after the cloud recording video/audio has processed.

For more detailed information on downloading, viewing, and editing audio transcription saved to a cloud recording, visit this Zoom Support article.


Get Training and Technical Assistance

Have a question about using Zoom? We rely on the Zoom Help Center to provide technical assistance for our Zoom users. Refer to this this page first for helpful instructions, training videos, and answers to questions about how to use Zoom. The video tutorials are particularly useful.

Goucher users can submit a support request to Zoom by online submission or by initiating a chat using the chat bubble available on the Zoom web page.

Questions not answered after contacting the Zoom Help Center should be directed to helpdesk@goucher.edu.

How to Connect to a Remote Windows Lab Computer

Step 1. Download and Connect to Cisco AnyConnect VPN

You must first connect to the Cisco AnyConnect VPN network before you will be able to remote into a lab computer. Click the link below if you do not already have the VPN client installed on your personal computer.

Setting Up a VPN Connection

Step 2. Install Microsoft Remote Desktop

Windows Users
The Remote Desktop Connection application is already installed on your computer. No other software is required.

MacOS users
Download and install Microsoft Remote Desktop client from the App Store. Then restart your computer.

Step 3. Connect to Lab Computer

Please note: We currently only have Windows computers available. Connection to the MacOS computers should be available soon. Go to Public Lab Software Inventory to see a list of available software.

    1. Go to the Remote Labs Page to select an available computer.
    2. Click the Connect button to the left of any available computer.
    3. A connect window will pop-up. Click the Download button.
    4. Open the file that was downloaded. You will be prompted with a security warning.
    5. When prompted to enter credentials, type gcadmin\ followed by your Goucher username in the User name field (For example, gcadmin\jadoe001). Mac users can just type their username. Then type in your Goucher password in the next field and then click Connect.
    6. You may be prompted with a security one like the ones below:
      Certificate Warning on MacOS
      Certificate Warning on WindowsClick Continue or Yes depending on which certificate warning your receive. Dismissing this message, in this case, is safe. So, you can connect to the computer.
    7. Once connected, the remote window will appear. Please be patient as it will take some time for you to log onto the computer and for the contents to load.
    8. Once you’re done with your remote session, Go to the Start menu and log out of the computer so it can become available for the next user. DO NOT select any other option.

     

    Tip for Mac Users: Once you are on the desktop of the lab computer, you may find that the screen is too large and you have to scroll around. Go to the menu at the top of the screen and go to Window –> Scaling to change that setting.

    If you experience any problems during connection, please contact the Help Desk at helpdesk@goucher.edu for assistance.

How to Install Mac Updates

IMPORTANT MAC UPDATES (January 2021)

As the Spring 2021 semester starts, it is important to make sure that you are running the latest supported version of both Mac OS and Microsoft Office.

In this article, we will cover how to check your current versions, and then perform updates to make sure that you are running the latest supported version.

Please note that as of this time (January 2021), Goucher College is NOT supporting Mac OS 11, Big Sur, due to incompatibilities with Goucher specific systems.

HOW TO CHECK YOUR OS VERSION

  1. Click on the Apple menu at the upper left corner of the screen and choose “About This Mac.”
  2. The window that pops up will show you what version of MacOS you are running. Goucher IT suggests running MacOS 10.14.6 Mojave or 10.15 Catalina.
  3. If you are running an earlier version of Mojave (10.14.1 through 1.14.5), then you can update by clicking the “Software Update” button.
  4. If you are running an earlier version of MacOS (10.9 through 10.13), then follow the instructions in the next section to update your OS.

HOW TO UPDATE TO CATALINA

  1. Before you begin, it is best to make sure that any important files on your computer are backed up, whether that means you upload them to Box, another server, copy them to a USB drive, or anywhere else off your computer. Problems and failures are not expected, but it is best to be prepared in the unlikely event that they occur.
  2. Make sure you will not need to use your computer for up to one hour, this update can take a long time to complete.
  3. Use any web browser, navigate to https://apps.apple.com/us/app/macos-catalina/id1466841314?ls=1&mt=12. The Mac App Store will open and then click on the download button in the upper right corner of the window.

  1. After the download is complete, a window will pop up welcoming you to MacOS Catalina and guide you through the process. Continue through the installer process until a timer appears.
  2. Your computer will restart multiple times during the install process. This is normal. When the process is complete, you will be at a setup window, where your Mac will ask you about some personalized settings, such as choosing to use Dark Mode, or allowing Siri to be active. You can choose whatever you like.

UPDATING OFFICE TO THE LATEST SUPPORTED VERSION

  1. Open any Microsoft Office application. In this example, we will use Word, but you can use whatever application you would like.
  2. Open the Help menu at the top of the screen, and choose “Check for Updates”
  3. The Microsoft AutoUpdater will run, check what versions of applications you are running, and allow you to update them. Please make sure all of your work in any Microsoft Office application is saved before continuing.
  4. You may need to run the updater multiple times to be fully up to date. Please run the updater multiple times, until it informs you that all apps are up-to-date.

Canvas Instructor Quick Tips

How Do I…?


 

Finding your Courses 

Not all of your courses will appear in your Dashboard. Usually published courses appear on the dashboard after the course start date, but there are scenarios that may prevent this from happening automatically. To find all of your course enrollments navigate to the Courses (sidebar on left) > All Courses. You will then be redirected your “My Courses” page where it will provide a list of Past and Future Enrollments. 

Please note: My courses will also indicate if your courses are Published or Unpublished.

In the All Courses section, you can customize your course list by marking courses as “Favorites.” Favorites will then be displayed in your Canvas Dashboard. Note that the Dashboard will only display 20 course cards at a time.

For further details, visit: How do I customize my Courses list as an instructor?


Course Availability 

Students can only participate in a course between the course’s start and end dates. “Participation” includes receiving announcements or completing assignments, discussions, quizzes, etc. These dates are set by the Registrar but can be changed by the instructor in the course settings if needed. From the Settings page, change the Participation drop-down to Course and revise the date(s) as needed.

Do not leave these fields blank as this changes the Dashboard behavior for students!
Do not check the restriction boxes underneath these dates. These checkboxes override read-only access for published courses and should not be changed.

For further details, visit: https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-change-the-start-and-end-dates-for-a-course/ta-p/452354

 


Publish my course (make available to students)

Only published courses can be seen by students. Courses are unpublished when created, so faculty must take this step to allow student access. Courses can also be unpublished up until there is a graded submission.

Course > Home > Publish (available in sidebar on the right)

For more details, visit How do I publish a course?.

Note that once a course is published, instructors can still hide specific content from students until you wish for that content to be seen. Each module and each item in your course has a green/gray indicator next to it. If the indicator is a green cloud with a checkmark, that item is published and available to students. If the indicator is a gray cloud, the item is unpublished and hidden from student view. Click here to see more on this topic.


Send an announcement

Announcements are sent to students through their notification preferences, which can be received as email, text, or a Canvas inbox message. They are also saved to Canvas in the Announcements area of each course, which acts similarly to a discussion forum. Students can access all course announcement posts from this area. *Note that pictures in Announcements can only be seen from the Canvas course and are not included in the notification.

Course > Announcements > +Announcement

Note: The course must be published and between the course start and end dates for students to receive announcement notifications. To send announcements or allow students to participate in any activities before the course start date, go to settings and change the Participation settings to “Course” and edit the start date listed there. Do not leave these dates blank as this changes the Dashboard behavior for students!

For more details, visit How do I add an announcement in a course?


Add a Teams Meeting Link

Instructors can use the Rich Content Editor toolbar in Canvas to create a Teams meeting link for students without having to copy/paste or send invitations. Meeting links don’t expire, so you can create one meeting event and reuse it all semester if you’d prefer. Reusing meeting links also keeps a running chat in Teams throughout the meeting series. If you want the chat window to refresh for every meeting, you’ll want to create a new meeting link for each new session.

[Click to download a PDF version of these instructions.]

Create the Meeting Link and Set Meeting Options:

      1.  Navigate to a place in your course where you want the meeting link to appear and where you can add/edit text. Meetings can be added to a Page, Announcement, Course Calendar Event*, Discussion, Assignment, Classic Quiz*, etc., using the Rich Content Editor toolbar.
        If adding a course calendar event,
        select the correct course calendar and then click the MORE OPTIONS button at the bottom of the Add Event window before proceeding with the instructions below.
      2. Click the plug-shaped Apps icon.
      3. The Select Apps window will appear. Click on Microsoft Teams Meeting. (The first time you use this feature, you will need to choose All Apps and then select Microsoft Teams Meeting from the list of options.)
      4. You may be prompted to SIGN IN first. The next step is to click CREATE MEETING LINK.
      5. Fill out the meeting details and select CREATE.
        TIP: Meeting start and stop times are optional and not enforced; therefore, a good practice is to include the class name and meeting time in the title. For example, “ART 101 Thursdays 3-4pm” or “CHEM 202 Special Lecture 2/15 10-11:30am”
      6. SET MEETING OPTIONS (Optional): Click the Meeting Options link at the bottom of the window to adjust meeting settings and permissions. Changes are saved automatically, so you can close this browser window when you are finished. You cannot change meeting options after this step!*

      7. Click COPY at the bottom of the window. The meeting details will appear in the text box area. Save changes in your Canvas screen when ready.
      8. Make sure your content is published for students to view. When it’s time for your meeting, you and your students can use the “Join Microsoft Teams Meeting” link to join your scheduled session.

NOTES:

        • Team recordings must be shared manually.
        • This method does not update your Outlook calendar.
        • You can edit the meeting title and other details later, but not the meeting options. To reset meeting options, you will need to delete the original text and replace it by creating a new Teams meeting.*
        • Course Calendar events have the added benefit of allowing you to “duplicate” the meeting link for recurring class times. Ignore the option to add a BigBlueButton (this will add a completely different meeting to your event).
        • The Teams Meetings button will only display for events created in course calendars. Personal calendars are not supported.*
        • The Teams Meetings button will not display in the Rich Content Editor for New Quizzes.*

 


Edit profile and notification settings

Your profile can be edited in many ways to share information about yourself and establish ways to contact you through Canvas. Canvas notifications can also be customized to your specifications.

Click Account icon on the navigation panel > Choose “Settings” or “Notifications”

EditProfile.JPG

From Settings, you can …
* Change your profile picture by clicking on the image already there.
* Add a personal email or get text notifications sent to your phone using  “Ways to Contact” on the right.
* Note: Visit Display Names and Pronouns for information about changing your display name in Canvas and other systems. 

For more information visit: How do I set my Canvas notification preferences as an instructor?


Send an email to one or more students

Canvas does not technically have built-in email. It has a messaging system tied to users’ notification preferences. This messaging system is called “Conversations” by Canvas. By default, messages (or “conversations”) are sent to the assigned Goucher email address. Messages will not be sent through email if the course is not yet published, is outside the start or end date in the course settings, or if the user has turned off this setting.

Click Inbox icon on navigation panel > Compose New Message icon > Select a course > Open Address Book > Select recipients by role or individually > Finish and Send

Compose message icon:

Compose message icon

Address Book icon (course must be published for students to be listed):

Address Book icon

For more details, visit How do I send a message to a user in a course in the Inbox?

NOTE ABOUT ATTACHMENTS – Attachments are included in email messages sent FROM Canvas, but not the other way around. If sending an attachment, use the Canvas Inbox rather than replying to a Canvas message from regular email.


Add a TA, Designer, or Observer participant to a course

Students and teachers are enrolled into Canvas courses automatically through the Registrar’s Office. Enrollment changes made in MyGoucher should be reflected in Canvas within 12 hours. NOTE: Students auditing a course must go through the Registrar’s Office. 

Instructors can add additional users* from the PEOPLE page to their currently running course(s) using the following roles: 

  • TA – Teaching Assistants (TAs) have most of the same permissions as instructors including grading
  • Designer – Course designers can assist with content but not grading
  • Observer – Observers can view published content only (not grades or users)

Course > People> +People>Add using full-name email address
*Note: Email addresses are available to instructors through the Goucher College Directory

From the People page, click the +PEOPLE button, and using the Email Address option (1) enter the new participant’s full-name Goucher email address. If entering multiple people, separate the email addresses with commas (2).

Click NEXT to confirm the correct users were found and are correct. Select BACK if any of the users were not found and/or a correction needs to be made. To confirm additions, click ADD USERS.

*Users must already exist in our Canvas site to be added to a course. Current teachers, students, and staff have accounts created automatically. Any follow-up questions regarding enrollment should be directed to helpdesk@goucher.edu.

For more details, visit the Canvas Guide “How do I add users to a course?


View my course as a student

When an instructor views a course as a student, a unique Test Student is added to the course. This Test Student will appear in the grade book, allowing instructors to test everything including grades. Teachers can also reset the Test Student account, erasing all recorded submissions to start over from scratch.

Course > Settings > Student view (from panel on right)

Use the colored panel that now appears at the bottom of the screen to reset the Test Student account or return to your normal view.

Student view indicator bar

For more details, visit How do I view a course as a test student using Student View?.


View inactive students in my course

Students who officially drop or withdraw from a course will no longer be deleted from the course. Instead, they will appear on the People page as “inactive”. Students who appear as inactive will not have access to the course any longer, but their progress and activities will remain visible to teachers and administrators.

Inactive students will appear on the People page by default. If desired, inactive students can be hidden from the People page by changing the “Role” dropdown at the top to “Student”.

Alternatively, inactive students are hidden in the Gradebook by default. To see grades for inactive students, click the More button (3 dots) at the top of the Student Name column and choose “Show Inactive enrollments” .

For more details, visit How do I view grades for inactive/concluded student enrollments in the Gradebook?


Cross-list multiple course section enrollments together

Use these instructions to combine enrollment from multiple courses into one. Instructors can only cross-list their own courses. Please contact helpdesk@goucher.edu if you need to cross-list courses assigned to multiple instructors.

For example, let’s say you are teaching multiple sections of MAT222 this semester and you want all your sections to share a single course in Canvas. First, choose one section to be the Parent – the one that holds all the materials. The other sections become Child courses, meaning their enrollment is redirected to a Parent course.

  1. Write down the Goucher course code for the Parent course (the one you will use to hold all enrollments). In Canvas, this is the SIS ID found in the course settings. For example, MAT222.001.21FA is a valid course code.
  2. Navigate in Canvas to a Child course (one that should be linked to the Parent).
  3. Go to Settings > Sections tab > Click on the link to the section listed there (DON’T SKIP THIS STEP).
  4. Select the Cross-List This Section button from the top right.
  5. Type the Parent course code into the first search box. Don’t use the 2nd box because that’s a different course ID field.
    crosslist-1.png
  6. Select Cross-List This Section button.
  7. Repeat steps 2-5 for any additional sections to be added to the Parent course.

You can confirm all combined sections by going to the Parent course > Settings > Sections.

For more details, including information on re-cross-listing and de-cross-listing, visit How do I cross-list a section in a course as an instructor?


Organize content into Modules

Modules organize different types of content into sub-sets of materials or activities. Modules can be organized based on weeks or subjects.

modules.png

For more details, visit How do I add a Module?


Change the Course Navigation

Instructors can customize the course navigation panel on the left to change what options appear to students. This is highly recommended as a way to reduce confusion for your students by only displaying items they need. For example, you can display MODULES to show organized content but hide repetitive options such as ASSIGNMENTS, FILES, PAGES, etc. Items hidden from students appear grayed-out to instructors.

Note: Even after following the steps below, some navigation items will not become visible until they have at least some content in them.

Go to Course > Settings > Navigation
Either drag items between the top (visible) and bottom (hidden) lists, or click the gear icon next to an item and select the appropriate option.

For more details, visit How do I manage Course Navigation links?.


Import Content from Another Canvas Course

Teachers can copy content from one course to another, such as from last semester to the next.

Go to Course without content > Import Existing Content (sidebar) > Choose existing course > Choose “Select Specific Content” (Recommended) > IMPORT > Hit SELECT CONTENT and do not choose “Course Settings”

  1. Go to the current Canvas course – the one that needs the new content.
  2. On the right, choose the IMPORT EXISTING CONTENT button.
  3. Choose “Copy a Canvas Course” as the content type.
    Type in the name of your old course in “Search for a course.”  TIP! – You can also enter the beginning of a course code in the search field, such as “bio101”, and then choose the course name that appears.
  4. Under Content choose “Select specific content*
    *This is the recommended option. Selecting Specific Content in Step #7 below let’s you choose to skip categories of information rather than specific items. For example, you can choose to skip Assignments, but you can’t choose to skip a specific assignment. It is recommended that you do not copy “Course Settings” from a prior semester.
  5. Skip date adjustmentsIf students are enrolled before course content is imported with due dates, students may not be able to submit work to those imported assignments.
  6. Click the IMPORT button.
  7. If you chose to Select Specific Content in Step 4…
    (a) Click the SELECT CONTENT button that appears under Current Jobs

    (b) Select the types of materials you wish to import and then click the SELECT CONTENT button.

Full instructions are available from Canvas at https://community.canvaslms.com/docs/DOC-12935-415257077


Add a syllabus

Instructors should place syllabus information in their Canvas course using the Syllabus link in the course navigation panel.

Go to Course > Syllabus> Edit

Additional syllabus resources:


Add information (assignment, document, image, link, etc..) to a module

Canvas modules can include many different types of content. You can add items that already exist in your course, or you can create new items directly from the module.

Course > Modules > “+” button

To the right of each module name are buttons for renaming (pencil), adding content (+-sign), and editing (gear). Select the +-sign icon to add a new item to that module. Choose the type of content to be added (assignment, quiz, discussion, etc..).

For items you’ve already created in the course – Existing items will appear for you to select.

For new items that don’t already exist in the course – To add an entirely new item, select the “New” option at the top of the list. For example, if Assignments is selected, choose “New Assignment”.

Note: Check the published status of any items you add to modules, especially those items you want to stay hidden.

For more details, visit How do I add course content as module items?


View a course after its end date

Courses that have ended will no longer appear on the Dashboard. You can find them by going to COURSES > ALL COURSES on the navigation panel.
Note: This is expected behavior for student Dashboards. Please do not extend course dates unnecessarily or leave them blank. Students do complain when their Dashboards do not work as planned.

 


Add a file, link, or image

Method One: Files on the navigation panel
This area allows you to upload files and easily organize your files using folders. You can drag and drop files into your folders to keep your content organized.

Go to Course > Files > Upload or +Folder

Method Two: The Text Editor
The Text Editor is available in most areas where you would upload content (pages, discussions, assignments, etc.). The editing toolbar has icons for creating web links (1), or links to images, media, and files (3). These buttons further allow you to choose an existing course item or to upload new content. These options are also available from the Insert menu above the toolbar.

Course > Edit a page, assignment, discussion, etc.. > Select the desired icon (Link, Images, Media, or Documents) 

For more details, visit How do I insert links to course content into the Rich Content Editor using the Content Selector as an instructor?.


Create a Page

Instructors have the capability to create a page where they can add text, links, files, images and embedded videos in their Canvas courses similar to a web-page. A page in Canvas can be used to organize small areas of the course which then can be added to a related module. Pages are not separate files, therefore instructors will have access to edit their pages throughout their semesters. You can also set one of your pages to be your Course Home Page (see below for further instructions).

Course > Page > + Add Page

 


 Upload or Record Videos with Canvas Studio

Canvas Studio is video sharing tool designed by the creators of Canvas. Instructors and students can share comments on a timeline for any video uploaded to Canvas Studio – from YouTube or any other source – making Canvas Studio an interactive tool within a course. Canvas analytics are also available to instructors for videos shared through Canvas Studio.

Step 1: Add a video to your library

Select Canvas Studio from the main navigation panel > Optional: Choose a course from the menu (3-lines) icon at the top left > Click the Add or Record button.

Step 2: Share a video with students in a course

Edit an assignment, a page, a discussion, etc. and select the Canvas Studio tool from the toolbar.

Embed Video from Toolbar

If the Studio icon (1) is not visible, select the More icon (2) first to choose Studio from a list.

For further instructions, visit our Studio Resource page.

 


Add a link to a library resource

  1. Go to the library resource you want to use and find the Permalink (usually found by clicking the text PERMALINK, SHARE, or EMBED depending on the page). Copy it to your clipboard.
  2. Go into your Canvas course and go to Modules.
  3. Click the gray “+” icon to add an item. (Click the “+Module” icon if you need a new module first.)
  4. From the dropdown, select “Add External Url”
  5. Paste the Permalink in the “URL” box and click Add Item.

Special Note: If the Permalink does not include the prefix “https://goucher.idm.oclc.org/login?url=” you will need to add this prefix before the link will work off campus. For example, to link to JSTOR from off campus you would need to change the original url, http://www.jstor.org/action/showAdvancedSearch, to https://goucher.idm.oclc.org/login? url=http://www.jstor.org/action/showAdvancedSearch.


Add an assignment (online or otherwise)

Assignments can have different submission types including:

  • Online – can be a text entry, file upload, web link, or media recording
  • On Paper – use for anything not submitted online, such as written papers, presentations, performances, etc.
  • External Tool – use for special apps such as Atomic Learning training, Campus Pack blogs, wikis, journals, or podcasts, or any special activity app configured for your course.*

Go to Course > Assignments > +Assignment

* When “External Tool” is selected, click on the Find button to select from a list of tools configured in Canvas.

Other types of activities can also be considered assignments and graded, such as discussions or quizzes, and these can be added from their respective areas on the navigation panel. Graded activities can also be added directly from the Modules area.

TIP: To create a reflective journal, use these instructions to create an online assignment set to “Text”. Canvas allows students an unlimited number of submissions for teachers to see and grade, but only the grade given to the most recent submission is recorded in the grade book (meaning the grade you give should be cummulative rather than a grade for each individual entry to be added together later).


Add a discussion

By default, discussions are created as focused discussions that only allow students to post a single response of their own with multiple replies to others. To create a threaded discussion that allows multiple responses, click the Allow threaded replies checkbox.

Go to Course > Discussions> +Discussion 

You can also use discussions to allow students to post and read each others’ papers. To do so, you must allow them to attach files to discussions. See instructions for this here: How do I allow students to attach files to a course discussion?

For more details, visit How do I create a discussion as an instructor?


Turn a Discussion into a Podcast

Discussions (above) can also be used to create class podcasts.

Step One: Set-up the Discussion Settings

Create a new discussion using the instructions above with the following settings:

  • Allow threaded replies (if students should post more than one episode)
  • Enable podcast feed (provides feed for podcast readers)
  • Include student replies in podcast feed (keep off if you want the teacher to be the only author)

For more details, visit https://community.canvaslms.com/t5/Instructor-Guide/How-can-I-require-students-to-reply-to-a-course-discussion/ta-p/1100.

Step Two: Add Audio or Video to Replies/Posts (for students too)

  1. Open the discussion and hit REPLY to start a new post.
  2. Click the Record/Upload Media button on the formatting toolbar.
    Capture_Media_Canvas.PNG
  3. A recording pane will appear. Use the webcam button (1) to record a video or switch to the microphone button (2) to record just your voice. Follow the security prompts to allow access to these recording devices on your computer.
    Canvas Media Recorder
  4. Follow the visible prompts to start, stop, and save.

For more details, visit How do I enable a podcast feed for a discussion in a course? .


Add a collaboration

A collaboration is a shared document stored on a cloud site, such as an Office 365 document. This is similar to the function of a wiki, but it’s one document instead of multiple web pages.

Go to Course > Collaborations> +Collaboration > Sign in with your account and follow prompts

Note: The sign-in for students and faculty using Office365 is username@goucher.edu. This is not an email address but the format of our Microsoft sign-in.

For more details, visit How do I create a Microsoft Office 365 collaboration as an instructor?.

Want to check student participation in a collaborative project? We recommend using collaborations with Office 365 and using the “Track Changes” tool to see revision history in documents.


Create a wiki (collaborative web pages)

Wikis are web pages edited by multiple people. By default, only teachers are allowed to edit the Pages in their course, but it is easy to change this setting and allow students to edit pages too.

OPTION 1: Change the Permissions On A Page To Allow Students To Edit
Go to Course > Pages > +Page > Change “Can edit this page role selection” to Teachers and students.

PagesPermissions.PNG

OPTION 2: Set Up Permissions to Allow Students To Create New Pages
Go to Course > Settings > Course Details tab > More options > Change the very last setting so that Teachers and students “can create, rename, and edit course pages by default” > Click the UPDATE COURSE DETAILS button to save your changes
After you set this up, students will see a “+Page” option when they navigate to the Pages area of the course, and they will have the ability to edit pages too.

What if I use other pages for instructions? Will students be able to edit those too?
If you have existing pages before you make the change above, they should remain set so editing can be done by “Only teachers”. Future pages will be set up by default so that editing can be done by “Teachers and students”, but you can change this setting at any time so it’s “Only teachers”.

How do I make the wiki home page open by default when students click PAGES on the navigation panel?
Use the gear icon next to any page and select “Use as frontpage” to make that page the default. In this situation, when you click PAGES, this page will open automatically. A VIEW ALL PAGES button appears at the top of the page to return see a full list of every page. Note: This is not recommended if you have a page set as your course Home page.

How do I review a page’s revision history? This is useful for assessing students’ contributions to a page.
Click the gear icon next to any page and select View Page History.

 


Overview on how to use Gradebook

To see an excellent overview of how to use the Canvas Gradebook, watch this video tutorial (9min:6sec)
https://community.canvaslms.com/t5/Video-Guide/Gradebook-Overview-Instructors/ta-p/384347


Add a new grade column

Gradebook columns come from graded assignments in the course. The easiest way to add a new column for items that are not submitted online, such as presentations or performances, is to add an assignment with the submission type = “No Submission”.

See “How to add an assignment”


Hide Student Grades While You Work

To hide posted grades until you are ready to release them you will need to choose the “Manually Post Grades” posting policy.

1.Click the Settings Icon….

grades setting icon

2. Choose the “Grade Posting Policy” tab and select the manual option.

grades posting policy

Grades will remain hidden until you manually post them for students to see –  How do I post grades for an assignment in the Gradebook?


Create a Quiz

A basic quiz is set up by adding the quiz, filling in the quiz settings, and then adding questions with point values.

Course > Add quiz > fill in Details tab > fill in Questions tab > Publish

There are four types of quizzes:

  • Graded quiz (most common),
  • Practice quiz (not graded)
  • Graded survey (scored for completion, not right or wrong answers)
  • Ungraded survey (not graded)
  • Surveys can also be anonymous

When adding questions, you can add individual questions each with a point value, or you can create a question group. A question group randomly assigns a subset of questions with the same point value from the group (for example, students answer a random 10 of 15 possible questions each worth 2 points).

Quizzes can be customized in many different ways. To view a detailed list of possibilities, visit Canvas Instructor Guide: Quizzes.


Create a grading rubric

Rubrics can be created and applied to assignments for easy and transparent grading. They can are stored and managed in the Outcomes area, but can also be created directly from an Assignment using the same steps.

Go to course > Outcomes > Manage rubrics (icon with 3 dots on the right) > Add rubric button

Manage rubrics icon

  • Add a title
  • At least one criterion is always listed. Hover over a criterion and click the pencil icon to edit it.
  • Click “view longer description” link to add/edit a detailed explanation for students
  • For Ratings, move the mouse between “Full marks” and “No marks” until the cursor changes. Click to add more ratings as needed. If needed, hover over a new rating to click on icons for editing or deleting.
    Rubric ratings
  • Type in the point value for each criterion.
  • Click the Create Rubric button to save.

For more details on creating rubrics, visit How do I add a rubric in a course?.

 

To add a rubric to an assignment, click the assignment name to open it and select the +Rubric button at the bottom of the screen.


Weight grades

Grades can be weighted based on assignment groups, which work like categories.

Go to course > Assignments > Settings (gear icon) > Check “Weight final grades based on assignment groups > Save

To add groups: Once the setting above is turned on, the Assignments area will have a “+Group” button to add new groups to your grading scheme. For example, you might want groups for quizzes, papers, discussions, etc.

To edit or delete an existing group: Click the gear icon next to the group name to change the name or the group’s assigned weight. (You can also use the gear icon at the top of the Assignments area to review or edit all the group weights in one list at the same time.)

To add an assignment to a group:  Click the “+” icon next to a group name to add a new assignment to that group. Or, to change the group for an existing assignment, edit the settings for that assignment.

For more details including how weights are calculated and other considerations, visit How do I weight the final course grade based on assignment groups?.


Use the speed grader

The Speed Grader is a grading view that opens individual student submissions in their own window. Teachers can view the submission, enter a score, provide text or audio comments, and in some cases annotate the submission to provide in-line feedback. Speed grader is available from various places in your course. For example…

  • From a graded area (Assignments, Quizzes, Discussions), select Speedgrader from the MORE button with 3 vertical dots next to the item name.

  • From the gradebook, click any assignment cell and click the Grade Detail Tray icon.

Note that speed grader does not work for some external tools.

More information is available from How do I use SpeedGrader?.


Hide or Randomize Student Names While Grading

There are a few ways instructors can change their Canvas screen while grading to limit unintentional bias.

One option is to select the “Graders cannot view student names” checkbox when creating an assignment. This will hide student names from graders when viewing assignment submissions in SpeedGrader. More details can be found at How do I add an assignment that includes anonymous grading?

Another option is to randomize the student sort order in Speedgrader to change which students get graded first or last. Learn more by reading How do I sort the student list in SpeedGrader?


More Resources

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