How to Upgrade to Office 365 for Macs

Every Mac user will need to have Office 365 installed by October 13, 2020. That is when Microsoft will no longer support Office 2010 and Office 2016 for Macs. If you’re not sure which version you have installed on your computer, perform the following:

  1. Launch Word.
  2. Click the Word menu in the top left.
  3. Select About Microsoft Word.

If the version shows 2010 or 2016 then you need to upgrade. Here are two options on how to upgrade to Office 365:

Upgrade Option 1: Self Service

  1. First, connect to the VPN.
  2. Launch Self Service from the dock or do a search. The Self Service icon is the Goucher Gopher icon with a black background.
  3. Click the Applications option from the left side menu.
  4. Then click Install for the Microsoft Office 365 (AY21) application. It will perform a silent install which will take about 10-30 minutes depending on your connection.
  5. When it’s done, the button will change to “reinstall.” Make sure that the Office applications are installed on your computer.
  6. After installation, launch one of the applications. You should then be prompted to enter your Office login.
  7. Enter your [username]@goucher.edu in the username field and your Goucher password.
  8. Then accept the license agreement to continue.

Upgrade Option 2: Office.goucher.edu

  1. Go to office.goucher.edu and enter your Office login: [username]@goucher.edu and Goucher password.
  2. Once logged in, click the Install Office menu located on the top right side. Then select Office 365 apps to begin the download.

    The install window instructions will appear and the Office install package will start to download on your computer.

  3. Depending on your browser, launch the Microsoft Office 16 installer package either from the bottom of the browser, Download folder, or the down arrow link at the top right corner.
  4. Select Yes to install then follow the prompts to complete. The install should take between 5-10 minutes.
  5. After installation, launch one of the applications. You should then be prompted to enter your Office login.
  6. Enter your [username]@goucher.edu in the username field and your Goucher password.
  7. Then accept the license agreement to continue.

If you run into a problem with one of the upgrade options, then try the other option. If neither works, please contact the Help Desk for further assistance.