Common Printing Problems with Macs (Faculty/Staff)

There are two main errors that occur when sending print jobs on a Mac on campus: You get a “Hold for Authentication” error The printer pauses itself (even after you trying resuming it multiple times) Hold for Authentication This error (shown above) occurs when the password your computer has saved doesn’t match what your current […]

Adding your Office 365 email account to your mobile device

This page provides instructions on how to set up your Office 365 email account on your mobile device, whether it be a tablet or smartphone running Android or iOS.  The settings and instructions have been tested to the fullest extent possible. From feedback and support postings on the vendor/manufacturer’s websites we recognize that these settings […]

Adding your mail.goucher.edu email account to a mobile device

Undergraduate students that enrolled prior to Fall 2018 have their email accounts on mail.goucher.edu. As mail.goucher.edu is on Gmail, we recommend using the Gmail app to add your email account to your mobile devices (phone/tablet). These instructions apply to both iOS and Android. If you do not already have the Gmail app installed: Open the App […]

Guide to Online Goucher Services for Faculty

  NAME OF SERVICE LINK TO SITE WHAT IT DOES MyGoucher My.goucher.edu Use for official course roster and for grades More support: MyGoucher FAQs Canvas Canvas.goucher.edu Use as a course website; enrollment is automatic Share materials with your students More support: Canvas Support Page Canvas Studio  Canvas.goucher.edu Actively collaborate with students through video and audio […]

Setting Up A VPN Connection

Description: VPN, short for Virtual Private Network, is a type of connection from a computer on the Internet (a public network) to a private network (such as Goucher College). A VPN connection allows users who are away from campus to access files usually only available from computers set up in offices, classrooms, or labs in […]