Change your Goucher account password

Change your password from the Office365 portal Change your password from your Outlook inbox Reset your password from the Office365 login page Change your password from the Office365 portal Go to https://office.goucher.edu and sign in with your Microsoft ID (ex. josmi001@goucher.edu) and Goucher password. If you are already signed in, skip to Step 3. If […]

Resetting Your Default Keychain Password

Mac Users should update their keychain passwords any time they update their Goucher password.  This step is necessary for Mac users if they want to avoid losing any other saved non-Goucher passwords that are stored in their keychain. To Reset your default keychain password on Mac OS X 10.4, Mac OS X 10.5, and Mac […]

Hold for Authentication Error

Hold for Authentication Error – Why this Happens The “Hold for Authentication” error, as shown below is common on Apple devices. This error is caused when incorrect credentials are entered when going to print. Your Mac by default, will attempt to use the local account name on your computer to login to the printer and […]

Update Windows Credentials

Windows Credentials Errors – Why this Happens For Goucher staff and faculty, your account password will expire every six months. If you are connected to GoucherWiFi or ethernet at the time it is changed, this password will update automatically on your Dell or Lenovo computer. However, if you are not connected to either GoucherWiFi or […]

What is Multi-Factor Authentication and Why Do We Need It?

Recently, cybersecurity has become a priority for businesses, government, and schools which is why Goucher has included this as part of the new strategic plan. One of the first cybersecurity projects Information technology (IT) is implementing is Multi-Factor Authentication (MFA). MFA is a two-step process of providing access to a website or application for an […]

Setting Up Multi-Factor Authentication

Before you Begin: Review the information provided in the What is Multi-Factor Authentication and Why Do We Need IT? article prior to going through these instructions. Also, take the time to review the instructions before going through the steps. Instructions: Everyone must follow the instructions in Step 1 to set up the Microsoft Authenticator App […]

How to Pull Audits in Degree Works

Go to http://degreeworks.goucher.edu and log in with your Goucher username and password. You’ll then see a student search page.  If you know the student’s ID number, you can enter it here.  If you want to search by name, click Advanced search. Clicking Advanced search will open the following screen.  Enter the student’s name.  Both names […]