Change your password from the Office365 portal Change your password from your Outlook inbox Reset your password from the Office365 login page Change your password from the Office365 portal Go to https://office.goucher.edu and sign in with your Microsoft ID (ex. josmi001@goucher.edu) and Goucher password. If you are already signed in, skip to Step 3. If […]
Here are some answers to common questions about resetting your password using Microsoft 365. How do I register with Microsoft 365 to reset my password? If you have Multi-Factor Authentication enabled on your account, you can reset your password by choosing the ‘Forgot Password” link when signing in, or the “Can’t access your account” option […]
How do I change my password? What if I change my password another way? What is a “keychain?” What do keychain errors mean? What if I can’t remember my old password? My keychain or password problem isn’t listed here. How do I change my password? Every 180 days, Goucher faculty and staff must change their […]
Mac Users should update their keychain passwords any time they update their Goucher password. This step is necessary for Mac users if they want to avoid losing any other saved non-Goucher passwords that are stored in their keychain. To Reset your default keychain password on Mac OS X 10.4, Mac OS X 10.5, and Mac […]
Teams is a web-based communication tool offering online calling, video conferencing, chat, and file sharing options. Plus, Teams is included in every Goucher Office 365 account, so it is available to all current faculty, staff, and students. Accessing Teams Starting a Chat session Starting an Audio Call or Video Call Scheduling a Teams Meeting Using […]
Hold for Authentication Error – Why this Happens The “Hold for Authentication” error, as shown below is common on Apple devices. This error is caused when incorrect credentials are entered when going to print. Your Mac by default, will attempt to use the local account name on your computer to login to the printer and […]
Windows Credentials Errors – Why this Happens For Goucher staff and faculty, your account password will expire every six months. If you are connected to GoucherWiFi or ethernet at the time it is changed, this password will update automatically on your Dell or Lenovo computer. However, if you are not connected to either GoucherWiFi or […]
Recently, cybersecurity has become a priority for businesses, government, and schools which is why Goucher has included this as part of the new strategic plan. One of the first cybersecurity projects Information technology (IT) is implementing is Multi-Factor Authentication (MFA). MFA is a two-step process of providing access to a website or application for an […]
What is Microsoft Authenticator? Microsoft Authenticator is a free mobile device application that can be downloaded from Google Play or Apple store. The app notifies you if access to an Office 365 application is being attempted. If you did not initiate the access, you then select the option to not approve it. If you did, […]
Before you Begin: Review the information provided in the What is Multi-Factor Authentication and Why Do We Need IT? article prior to going through these instructions. Also, take the time to review the instructions before going through the steps. Instructions: Everyone must visit the MFA Setup Page to configure at lease one secondary verification method. […]
