Some inkjet printers require you to replace all empty cartridges before it will work. For instance, if you only replace the black cartridge but the yellow cartridge is low as well, then the printer will not work. Another reason why the printer may not work after a cartridge replacement is that the printer may need to go through a series of head cleaning or printer head alignment. These options can be found in the printer properties
Category Archives: Faculty/Staff
I am unable to access files on Darwin/Magellan. How do I know if it’s just my computer or a system wide problem?
First check to see if anyone else in your dorm room, floor or office is experiencing the same problem. If so, then the problem could be system wide and you can confirm that by either checking the status online by going to our Facebook page. You can also check via phone by dialing 6322 and select option 3.
I’ve logged on to my office computer and am able to access the Internet and Outlook but, my network drives are not appearing. What should I do?
Network drives are mapped automatically through a program called Desktop Authority when you log onto your computer. If some or all of your network drives are missing, log off and log back on to see if the drives will appear. Please contact the Help Desk if that does not resolve the problem.
What is the email attachment file size limit?
12 MB
This post applies to Faculty and Staff email.
Outlook: How do I find out the mailing address of someone at Goucher?
For Faculty and Staff
- Click on Tools in the menu bar of the Viewer window and select Address Book.
- If the block under the Show Names from the prompt does not contain Global Address List, click on the down arrow at the end of the block and select it from the drop down list. The Global Address List is a directory of all Exchange users.
- You can scroll through the list, or type the first few letters of the person’s last name in the Type name or Select from List block to move quickly to a particular group of names.
- You can display more information about an entry by double-clicking on it. If you do display this extra information, click the OK button to return to the Address Book.
- When you have finished with the Address Book, click on File in its menu bar and select Close.
Students with @mail.goucher.edu accounts can find mailing addresses of faculty and staff at www.goucher.edu/directory.
How to access Darwin or Magellan
Need to get to a file stored on the network from off-campus? Never fear!
Before you begin:
- For faculty/staff workstations, if you are on campus, try logging off and back on again to reset your automatic server connections.
- If you are off-campus, you must have a working VPN connection first. If needed, follow the steps in Setting Up A VPN Connection. A high-speed cable or DSL internet connection is required.
Download:
How to Access Network Folders [Windows 10] (4-3-2019)