Category Archives: Students

What is Multi-Factor Authentication and Why Do We Need It?

Recently, cybersecurity has become a priority for businesses, government, and schools which is why Goucher has included this as part of the new strategic plan. One of the first cybersecurity projects Information technology (IT) is implementing is Multi-Factor Authentication (MFA).

MFA is a two-step process of providing access to a website or application for an added layer of security. Banks, colleges, and more now require MFA and most likely you’ve already gone through this process for at least one site outside Goucher.

To help ensure the security of email and data, IT will be implementing changes to how you log on to your email and to the Office 365 portal using MFA through a phone app. Other than the added security that comes from adding MFA to your account, there will eventually be other advantages:

  • Requests to change your password will be moved from 90 days to 180 days
  • You will no longer need to call the Help Desk to reset any passwords

Before you Begin:

Please review the following information prior to setting up MFA:

MFA will only affect Office 365 applications (i.e. Outlook) at this time. You will not need to log in to other applications (i.e. Canvas, UltiPro, Zoom, etc.) with this new method.

You will only be prompted every 90 days to verify your identity. This will occur for each device. For instance, if you use the Outlook app on your phone, you will need to approve access. If you then access your email through a browser, you will again be prompted to approve access. There may be certain situations where you might be prompted sooner than 90 days. Please review the FAQs for more information.

Verification will only occur while you are off-campus. When you use your laptop while connected to the Goucher network, you will not be prompted to verify your identity. However, once your device connects to a network outside of Goucher, you will be prompted as soon as you try to access Outlook (if you have not already been prompted within 90 days). Again, there are exceptions to this rule. Please review the FAQs for more information.

MFA will only work with certain apps on mobile devices. The following apps support modern authentication:

  • Outlook on iOS version 10.x and greater
  • Outlook on Android

Make sure you have the latest OS or application version installed on your device prior to setting up MFA.

MFA will only work with Office 2016 or higher or Office 365. If you are running Office 2013 for Windows or Office 2011 or lower for Macs, on your Goucher-managed laptop, contact the Help Desk to upgrade your system. If you are using Office on a personal computer to check your Goucher emails, please make sure that you are running at least Office 2016 (for Windows users) or Office 365 (for Windows and Mac users). Office 365 can be installed on personal computers for work at home use. For those who cannot upgrade or install Office 365 on your personal computer, you will need to use the web-based version of Outlook to check messages.

Instructions on how to take advantage of Microsoft’s Office 365 home use option

Two authentication methods are needed to be set up to fulfill MFA requirements. Entering your password and setting up one of the methods below is not enough to fulfill MFA requirements. You will need to set up both the authenticator app and the phone methods. The only exception is if you have a non-smartphone device. In that case, only set up the phone method.

Get Started

Once you have reviewed this information, go to Setting Up Multi-Factor Authentication for instructions.

Have more questions? Review the Multi-Factor Authentication FAQs page.

Setting Up Multi-Factor Authentication

Before you Begin:

Review the information provided in the What is Multi-Factor Authentication and Why Do We Need IT? article prior to going through these instructions. Also, take the time to review the instructions before going through the steps.

Instructions:

Everyone must follow the instructions in Step 1 to set up the Microsoft Authenticator App on their phone. Once Step 1 is complete, you can then follow the instructions in Step 2 for Phone verification. For those without a smartphone, you can skip to Step 2.

Please read the instructions below carefully prior to following the steps.

Step 1: Microsoft Authenticator App

Once installed, this will be set as your default sign-in method. You can change this if you prefer to use a different method as your default.

  1. Visit the MFA Setup link and sign in with your Office 365 username ([username]@goucher.edu) and password.
  2. From the Security info page, click Add Method then select Authenticator App.
  3. Then click the Add button.
  4. You will then be prompted to download the app to your phone. From your phone, launch the Google Play Store or the Apple App Store.
  5. Search for and download the Microsoft Authenticator app. Once downloaded, click Next on the Microsoft Authenticator window on your computer. Then click Next again.
  6. Open the Microsoft Authenticator app and select to allow notifications (if prompted).
  7. Select Add Account from the Customize and control icon (3 vertical dots) in the upper-right corner.
  8. Then select Work or school account (Android) or Scan a QR Code (iPhone).
    NOTE: If this is the first time setting up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android).  Please select “Allow” so the authenticator app can access your camera to take a picture of the QR code in the next step.
  9. Scan the QR code provided on the screen which will add the account to the device automatically. Once this is complete, click Next on your computer.
  10. From your phone, click Approve to allow your account to be added to the Authenticator app.

Tip: If you are not able to scan the QR code or are denied access, you can still receive approval by providing the one-time password code found in the Microsoft Authenticator app.

Step 2: Phone

As a backup option to the Microsoft Authenticator app, it is recommended to add a second method. To receive a phone call or text to verify your identity, follow these steps:

  1. From the MFA Setup page, click Add Method then select Phone.
  2. Enter your cell phone number and choose the option to either Text me a Code or Call Me.
    • If you choose the text option, you will receive a message on your phone with the code you need to enter.
    • If you choose the call option, you will get a phone call for verification. Please follow the prompts to continue.

Your Security info page should look like this once both methods are set up:

Verifying Your Identity

Once all the methods are set up, you can then attempt to access your Goucher email. If you are off-campus, you should be prompted to enter your password, then an option should appear to verify your identity. Here’s how the app should look once it’s been set up:

If the authenticator app is installed on your phone and set as the default sign-in method, then you’ll be prompted to approve access. If you selected a different identity method, then a verification code will be sent via text or phone call.

You will only be prompted for MFA once the feature is enabled for your account. If you do not receive a prompt while off-campus then it hasn’t been enabled for you yet.

Troubleshooting tip: If you already have your Goucher email setup on your phone, you may experience a problem with the authentication. If that is the case, remove the Goucher account from your email app then add it back again.

For instructions on how to remove and add your Goucher account back on your phone please check the following link https://blogs.goucher.edu/knowledgebase/2018/07/05/adding-your-office-365-email-account-to-your-mobile-device/

Please contact the Help Desk at helpdesk@goucher.edu if you experience a problem during setup.

 

Important Related Links: What is Multi-Factor Authentication and Why Do We Need It? and Multi-Factor Authentication FAQs

 

At-Home Access to Adobe Creative Cloud

Students who are enrolled in specific Art and Communications classes have access to the complete Adobe Creative Cloud suite. In order to access, follow the instructions below:

1) Visit https://creativecloud.adobe.com and use your Goucher email address to sign in.

Adobe Sign In

2) If prompted, select Company or School Account and then enter your Goucher password. Or provide your credentials in your school’s login screen.

Select School Account

From the Creative Cloud website, browse for and download your desired app. Click Apps on the top of the page to view all apps.


Adobe Account View

If you are unable to access the site or do not see all the apps, please contact the Help Desk for further assistance.

How to Connect to a Remote Mac Lab Computer

Need to access an application that you don’t have installed on your own computer? Here’s a way you can still access the software you need off-campus.

Step 1: Download and Connect to Cisco AnyConnect VPN

You must first connect to the Cisco AnyConnect VPN network so you can connect to the Goucher network. Click the link below if you do not already have the VPN client installed on your personal computer.

Setting Up a VPN Connection

Step 2: Download and Install Teamviewer

In order to connect to a specific computer in a Mac lab, you will need to:

  1. Download and install a free remote client named Teamviewer.
  2. During installation, make sure default installation is selected and then select Personal/Non-commercial use in the How do you want to use Teamviewer? section.
  3. Then select Accept/Finish to complete the install. Windows users, select Yes if you have User Access Control enabled.

Note: you do not need to create an account to use this application.

Step 3: Connect to Mac

A special teamviewer ID is needed to connect to a specific computer. For a list of available Macs with their associated teamviewer ID click the link below:

Teamviewer IDs for DAC

Once you have selected the computer that you would like to connect to, copy the ID and enter it into the Partner ID field in the Control Remote Computer section of the Teamviewer client.

teamviewer window

Make sure that Remote control is selected, then click Connect. A window will appear requesting a password. Enter GoucherRemote2020 in the password field and click Log On to connect.

Enter Password

During Remote Session

Please keep the following items in mind while in your remote session:

  1. There is no sound available. This is not a limitation to Teamviewer. This is just how Macs handle remote sessions.
  2. Do not close the teamviewer client running on the Mac. If you close the client, then it will automatically end your session and no one else will be able to remote until we can re-launch it.
  3. Log in to Creative Cloud with your Adobe ID. If you need to use an Adobe product, you will need to log in to Creative Cloud first. If you do not have an Adobe ID, follow the link to create one.
  4. Deny others from logging in. Teamviewer allows more than one person to log on to the same computer. There is no way for us to prevent this. However, if you are logged in to a Mac and you receive a message that someone wants to connect, simply deny the request so you can continue your session.
  5. Log out of the Mac when done. You must log out of the Mac by going to the Apple menu at the top left of the screen and select Log Out from the menu. DO NOT select any other option. If you do not log out, then this prevents others from logging in after you. Then you can end the Teamviewer remote session.

If you experience any problems during setup or use of the Mac, please send an email to helpdesk@goucher.edu for assistance.

How to Connect to a Remote Windows Lab Computer

Step 1. Download and Connect to Cisco AnyConnect VPN

You must first connect to the Cisco AnyConnect VPN network before you will be able to remote into a lab computer. Click the link below if you do not already have the VPN client installed on your personal computer.

Setting Up a VPN Connection

Step 2. Install Microsoft Remote Desktop

Windows Users
The Remote Desktop Connection application is already installed on your computer. No other software is required.

MacOS users
Download and install Microsoft Remote Desktop client from the App Store. Then restart your computer.

Step 3. Connect to Lab Computer

Please note: We currently only have Windows computers available. Connection to the MacOS computers should be available soon. Go to Public Lab Software Inventory to see a list of available software.

    1. Go to the Remote Labs Page to select an available computer.
    2. Click the Connect button to the left of any available computer.
    3. A connect window will pop-up. Click the Download button.
    4. Open the file that was downloaded. You will be prompted with a security warning.
    5. When prompted to enter credentials, type gcadmin\ followed by your Goucher username in the User name field (For example, gcadmin\jadoe001). Mac users can just type their username. Then type in your Goucher password in the next field and then click Connect.
    6. You may be prompted with a security one like the ones below:
      Certificate Warning on MacOS
      Certificate Warning on WindowsClick Continue or Yes depending on which certificate warning your receive. Dismissing this message, in this case, is safe. So, you can connect to the computer.
    7. Once connected, the remote window will appear. Please be patient as it will take some time for you to log onto the computer and for the contents to load.
    8. Once you’re done with your remote session, Go to the Start menu and log out of the computer so it can become available for the next user. DO NOT select any other option.

     

    Tip for Mac Users: Once you are on the desktop of the lab computer, you may find that the screen is too large and you have to scroll around. Go to the menu at the top of the screen and go to Window –> Scaling to change that setting.

    If you experience any problems during connection, please contact the Help Desk at helpdesk@goucher.edu for assistance.

Portfolium Resources

Portfolium FAQs

 


What is Portfolium?

Portfolium is a public space where students (and faculty!) can demonstrate the skills they have learned throughout their educational career! Learn more at What is Portfolium Network?

 


How do I login to Portfolium?

Quick Answer

Easy! There are two ways to get to your account.

Option 1 – Canvas:  Log into Canvas, navigate to your profile, and click on the “Folio” link to open your Portfolium page. From here you can add a project directly, or click on a link under your name to launch your Portfolium account in another window.

A Portfolium link may also be available inside one of your courses, to offer you another quick and easy way to log into Portfolium through Canvas.

Option 2 – Portfolium Web Site: Set up your account and login through https://portfolium.com/login

Haven’t created your account yet? No problem!

Go to https://portfolium.com/join and use your Goucher email address to set up your own password. Your Portfolium account will remain your personal account after you graduate and is separate from all other Goucher accounts.

For more information, visit: Portfolium Introduction


Where can I get help?

Visit the Protfolium How-To Guides anytime to get advice and answers to  your Portfolium questions!

Need one-on-one help? Not a problem! To get assistance ASAP, click the blue conversation “Chat with an Expert” box in the bottom right of the Portfolium web site page to start a live chat with Portfolium’s Help Desk.

 


How can I make a Portfolium assignment in Canvas (faculty)?

To create a new Portfolium Assignment you must first create the assignment through Canvas and then follow-up the final configuration in Portfolium. The pdf below is a handy guide to help walk you through this process.

Creating a Portfolium Assignment through Canvas

Check out our Portfolium video tutorial for more guided instructions!

For further details visit: How do I create an Outcomes Assessment assignment in Canvas as an instructor?


How do I grade an assignment in Portfolium (faculty)?

Instructors will be notified in both Canvas and in the Portfolium EDU Platform when students have submitted their assignments. Instructors must go to their Course and Open the Assignment to launch the assignment in the Portfolium  EDU platform to grade the assignment.

Grading a Portfolium Assignment

Check out our Portfolium video tutorial for more guided instructions!

For further details visit: How do I grade a Canvas Outcomes Assessment LTI assignment as an instructor?


Where can I submit my Portfolium Assignment (student)?

Quick Answer:

Login to Canvas > Go to your Canvas Course > Click on the “Assignments” tab > Select the specific Assignment that has been assigned > Click the “Load Portfolium Assignment in a new window” tab to be redirected to the Assignment Details page in Portfolium.

Portfolium.png

The assignment will open up in a new browser tab. Click START ASSIGNMENT to reach the upload page.

 

For further details visit: How do I submit a Portfolium Network assignment in Canvas as a student?

 


Can I add my Resume (and other stuff) to my Portfolium (student)?

To edit your Profile section, you must first login to Portfolium. Once you are logged in you can add and edit your profile’s information such as Education, Volunteer Work, Accomplishments, and more!

Just pick and choose which modules you’d like to add to your profile. You can even upload a resume you’d like to share,  as well as edit and attach work samples into your portfolio to show off some of your great work!

For more details visit:

 


How do I make a collaborative project?

Want to highlight the collaboration done in a project? No problem!

Teammates in Portfolium are the collaborators, friends, and classmates that you’ve worked with on a project. Just tag them in you entry to show who you’ve collaborated with (Note: the tag entry you make will show up in your teammate’s  Portfolium as well).

To tag your teammate(s) in your entry,  just add the name(s) of your teammate(s) in the Teammates section near the bottom of page when in Project Editor mode (Note: the teammates you tag must be a member of Portfolium).

Portfolium teammates.png

For further details, visit: How do I add Projects to my Portfolio?


 

What’s the best way to find information on Portfolium?

We’re glad you asked! Maybe you’re looking for a specific person, a job, or even a specific skill inside someone’s portfolio. To help you out, we made this really short video with tips on how to find what you’re looking for.

For further details, visit: https://portfolium.com/discover


How do I find someone else’s portfolio?

Portfolium accounts are easy to find using the search area at the top of the screen. If you’re already logged in, you’ll find it at the top left. You can also bypass the login screen by going directly to http://portfolium.com/discover.

Portfolium Search Bar

For further details, visit:How do I find connections on Portfolium?


What’s so special about skills, as opposed to tags? Hint: One is a filter inside a portfolio

Skills are a great way for viewers to filter specific skills used in projects that you have submitted to your portfolio. The “Search Your Skills” tool is useful when you want to quickly navigate to an entry in you portfolio that you have tagged with a specific skill.

For example, you’d like to show a professor an example of your “Writing” and “Teamwork” skills. Just go to your Profile > navigate to the “Skills” section> and click on  your specific skill to filter your work.

Portfolium skills.png

For more, visit: How do I add Skills to my profile?

Tags (Hashtags), can be added by students to help describe entries they’ve made in their portfolio. It’s also a great way to associate a project with topics on Portfolium.

For more details, visit: https://community.canvaslms.com/docs/DOC-17877-914801149587

 


Is there a way to share my Portfolium profile to outside users?

Quick Answer: Yes! Once you’ve register to Portfolium, you will be given an auto-generated personal URL of your Portfolium profile (Note: Your Portfolium profile and entries must be set to public in order to make your profile link accessible).

Poortfolium URL.png

For further details, visit: https://community.canvaslms.com/docs/DOC-17868-914801149816

 

 


What is the difference between my Portfolium profile and portfolio (student)?

Think of your Portfolium profile as an introduction to you; it’s a place where you can show your past and current work experience, course work, activities, accomplishments and more. It’s all about what makes you unique!

Your Portfolium portfolio is place where you can showcase all of the great work you’ve completed over you educational career. Think of it as a place where you can provide digital proof of your skills, experiences, and achievements over time. You can include documents, videos, graphics and more!

For more details, visit: https://community.canvaslms.com/docs/DOC-17862-914801148305


 

Why aren’t my students listed after I’ve created my Portfolium assignment (faculty)?

Quick Answer: Student names will begin to appear in the assignment status page once they have opened that assignment. After that point, you will begin to see those students’ names associated with their assignments and their assignment status (“unsubmitted”/”submitted”) in the assignment status page.

For more details, visit: https://community.canvaslms.com/docs/DOC-17892-917701155409

 


How can I adjust an assignment’s visibility (faculty)?

By default, assignments made are set to “Private” until they are submitted. When an assignment is submitted, the assignment becomes public. Instructors have the capacity to change the default privacy settings into one of the following options:

  • Promote the student work submission – Assignment stays private after submission but can be changed by the student
  • Keep the student work private after submission – Assignments stay private forever but student can access a private link
  • Student work is sensitive and can not be shared – Assignments stay private forever 

To change the privacy settings of an assignment:

  1. Click on the “Advanced Options” located at the bottom of the assignment page when in edit mode.

Assignment Privacy Portfolium-1.png

2. Select the Assignment Visibility option desired for the assignment

3.  Click “Create Assignment” to save.

Assignment Privacy Portfolium 2.png

 


How can I change my project’s visibility setting (student)?

Adjust the privacy options of your entries by using the settings cog in the upper-right hand corner in your entry detail’s page.

Visibility-Portfolium.png

You can adjust your entries to have one of the four visibility options:

  • Public – Anyone on or off Portfolium
  • Portfolium Members – Anyone on Portfolium
  • Connections – Your connections on Portfolium
  • Private – Only you

 

For further details, visit: How do I change the privacy settings on my Projects?

 

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Installing JMP

JMP is a suite of computer programs for statistical analysis developed by SAS. JMP is available for faculty, staff, and students. If you are required to use this program for a class, you are able to install the software on your personal computer. Goucher offers two ways to access JMP:

Way 1: Use JMP on Horizon

JMP on Horizon allows you to use the program without having to install it on your computer. You just need to install a small client in order to access the Horizon server. For instructions, visit the Horizon myApps page.

Way 2: Install JMP on your computer

Check that your computer meets the requirements before installing. Requirements can be found on the JMP’s Requirement page.

How to Install JMP 15 on a Mac

How to Install JMP 15 on Windows

Update JMP License on your computer

If you already have JMP installed on your computer, you will need to manually update the license file every year. You should receive a message when you launch JMP once the license has expired. Follow the instructions in Part II from the PDF links above for your operating system.

Need assistance? Contact the Help Desk at helpdesk@goucher.edu.

 

Canvas Studio Resources

Canvas Studio – Main Resource Links

Canvas Studio in the Classroom:

Adding Videos To Your Canvas Studio Library: Recording Or Uploading

Making Canvas Studio  Videos Available To Others

Using Canvas Studio Video Quizzes

Managing Captions And Comments

Grading Or Analyzing Canvas Studio Interactions

Horizon MyApps

What is Horizon MyApps?

Horizon MyApps is a site that allows Goucher users to run specialty software from their own computer through the Horizon Client application. The specialty software is actually running on a Goucher server although it appears to be running from your own computer.

Examples of student software:

  • SPSS
  • MATLAB
  • JMP
  • MS Office 2013 for Windows

Examples of faculty/staff software (dependent on department):

  • Image Now
  • PowerFAIDS
  • PowerCampus
  • Raiser’s Edge
  • MS Office 2013 for Windows

NOTE: If you are on a Mac, some programs you can only access through Horizon (examples include PowerCampus and Raisers Edge).

How do I run Horizon MyApps?

Before you begin…

  • On-campus users must be connected to GoucherWifi (not the GoucherGuest wifi signal)
  • Off-campus users must make a VPN connection to the Goucher network.

From your PC or Mac computer:

  1. Open a browser on your computer and go to https://myapps.goucher.edu.
  2. Download and install the “VMWare Horizon Client” on your computer.
  3. After downloading and installing the Horizon client, you are presented with this screen (below). Enter myapps.goucher.edu to continue.

4 . Log in with your Goucher username and password.

You only have to configure the Horizon Client Server on your computer once. The next time you launch this software, just double-click the MyApps.goucher.edu icon and enter your Goucher username and password to continue.

Saving and Accessing your Files

Students

For students doing work on the Horizon programs, you will need to access and save your work files through Darwin. The following linked article details the entire process:

Darwin and Horizon (Students)

Faculty/Staff

When working on Horizon, Faculty/Staff must save their files to the hard drive on their own computers. During the initial Horizon setup process, you may have been prompted to allow access to local and removable storage. If you selected it then, you can skip this section. Otherwise, below are instructions on how to set that up:

For Mac Users:

  1. Click VMware Horizon Client menu (make sure the Horizon application is currently selected, and it will appear in the top left corner)
  2. Select Preferences
  3. Click the Sharing tab
  4. Click the plus (+) sign
  5. Browse for the folder you would like to make available, then click “Add”.
  6. The new location will then appear in the Folder list. Close Preferences when done.

Then, once you try to open a file on any of the Horizon programs, look for [selected folder] on [computername] from the Look-In list.

For PC Users: 

  1. Click the gear icon in the top right corner of the window
  2. Select Sharing
  3. Click ADD
  4. Browse for the folder you would like to make available and click OK

When you save a file, the location you added above will appear as [selected folder] on [computername] in the folder list.

Can I run Horizon MyApps from my phone or tablet?

Yes! A “VMWARE Horizon Client” app is available for iOS, Android, and Windows Phone.

Is there anything I can do if I have technical problems?

If your computer freezes or you have other problems, try the following:

  1. From the VMWare Horizon Client window (not inside one of the software programs), click the gear icon in the upper right and select RESET.
  2. Uninstall the VMWare Horizon Client and reinstall it.
  3. For Sharing issues:
    • On Mac: Go to System Preferences. Under “Sharing” select “allow access to [username].”
    • On PC: Go to the gear in the top right corner of the window. Under “Sharing” select “allow access to [username].”

If neither of these steps corrects your problem, contact the IT Help Desk at helpdesk@goucher.edu for further assistance.