{"id":2290,"date":"2017-10-25T14:59:18","date_gmt":"2017-10-25T14:59:18","guid":{"rendered":"http:\/\/blogs.goucher.edu\/knowledgebase\/?p=2290"},"modified":"2017-10-25T15:04:44","modified_gmt":"2017-10-25T15:04:44","slug":"printing-tips","status":"publish","type":"post","link":"https:\/\/blogs.goucher.edu\/knowledgebase\/2017\/10\/25\/printing-tips\/","title":{"rendered":"Tips to Help Minimize Printing Problems"},"content":{"rendered":"<p style=\"text-align: left\"><span style=\"font-size: 11.0pt;font-family: 'Calibri',sans-serif;color: black\">Copiers will jam from time to time for a variety of reasons. However, there are ways that we can minimize this and other problems. Here are some tips provided by our vendor, One Source:<\/span><\/p>\n<p><b><span style=\"font-size: 11.0pt;font-family: 'Calibri',sans-serif;color: black\">Gently close the cassette trays.<\/span><\/b><span style=\"font-size: 11.0pt;font-family: 'Calibri',sans-serif;color: black\"> The trays are designed to close on their own with a slight push. If you push the trays too hard, the internal mechanisms can break causing the copier to not recognize that there\u2019s paper in that tray or worse. This can then cause it to want to bypass the tray and use the multipurpose tray.<\/span><\/p>\n<p><b><span style=\"font-size: 11.0pt;font-family: 'Calibri',sans-serif;color: black\">Make sure that the correct paper type in the printer driver is selected.<\/span><\/b> <span style=\"font-size: 11.0pt;font-family: 'Calibri',sans-serif;color: black\">If you are printing on regular 8.5 x 11 size paper, the default paper size should be set to \u201cLetter\u201d and paper type (also called \u201cmedia\u201d type) set to \u201cUnspecified\u201d or \u201cPlain.\u201d Only if you are printing on special paper should you change these options. This will allow the copier to adjust the temperature and default to using the appropriate cassette tray.<\/span><\/p>\n<p><span style=\"font-size: 11.0pt;font-family: 'Calibri',sans-serif;color: black\">If you are not using special paper and are still prompted to use the multipurpose tray, check the screen to see which paper type it is detecting from your printer drivers. As you can see in the screenshot below it is detecting \u201cStatement\u201d as the paper type and therefore wants to default to the multipurpose tray. <\/span><br \/>\n<a href=\"https:\/\/blogs.goucher.edu\/knowledgebase\/files\/2017\/10\/20170906_145219.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-2291\" src=\"https:\/\/blogs.goucher.edu\/knowledgebase\/files\/2017\/10\/20170906_145219-300x167.jpg\" alt=\"\" width=\"300\" height=\"167\" srcset=\"https:\/\/blogs.goucher.edu\/knowledgebase\/files\/2017\/10\/20170906_145219-300x167.jpg 300w, https:\/\/blogs.goucher.edu\/knowledgebase\/files\/2017\/10\/20170906_145219.jpg 480w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><span style=\"font-size: 11.0pt;font-family: 'Calibri',sans-serif;color: black\">If this happens, select the tray that you want to use on the screen then make sure to change the options in your printer drivers so this will not happen again.<\/span><\/p>\n<p><b><span style=\"font-size: 11.0pt;font-family: 'Calibri',sans-serif;color: black\">Place paper in the cassette tray or storage bin.<\/span><\/b><span style=\"font-size: 11.0pt;font-family: 'Calibri',sans-serif;color: black\"> Humidity is the main cause of paper jams. When a ream of paper is opened and the paper is left out exposed to the temperature in the building, this can cause the paper to ripple and curl which can then cause paper jams. Once a ream of paper is opened, the entire amount should be placed in the cassette trays. If the trays are full then place the remaining amount of paper in the storage bins at the bottom of the copier. The paper should be laid flat and on an even surface so that it doesn\u2019t curl or bend.<\/span><\/p>\n<p><b><span style=\"font-size: 11.0pt;font-family: 'Calibri',sans-serif;color: black\">Copy to save time.<\/span><\/b><span style=\"font-size: 11.0pt;font-family: 'Calibri',sans-serif;color: black\"> Instead of printing a large job, it is quicker to print one copy then use the copy function to complete the rest of the job.<\/span><\/p>\n<p><span style=\"font-size: 11.0pt;font-family: 'Calibri',sans-serif;color: black\">If after following these tips you still encounter a problem, please open a help desk ticket with as much detailed information as possible and the equipment ID. The Equipment ID is located on a gold sticker on the front of the machine. This is needed if we have to submit a ticket to One Source.<\/span><span style=\"font-size: 11.0pt;font-family: 'Calibri',sans-serif;color: #1f497d\">\u00a0\u00a0 <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Copiers will jam from time to time for a variety of reasons. However, there are ways that we can minimize this and other problems. Here are some tips provided by our vendor, One Source: Gently close the cassette trays. The trays are designed to close on their own with a slight push. If you push [&hellip;]<\/p>\n","protected":false},"author":334,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[5,4809,5137],"tags":[8725,57423,57431,57424,4809],"class_list":["post-2290","post","type-post","status-publish","format-standard","hentry","category-faculty","category-printer","category-students","tag-copier","tag-kyocera","tag-paper-jam","tag-print","tag-printer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tips to Help Minimize Printing Problems - Goucher College Technology Knowledgebase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.goucher.edu\/knowledgebase\/2017\/10\/25\/printing-tips\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tips to Help Minimize Printing Problems - Goucher College Technology Knowledgebase\" \/>\n<meta property=\"og:description\" content=\"Copiers will jam from time to time for a variety of reasons. However, there are ways that we can minimize this and other problems. Here are some tips provided by our vendor, One Source: Gently close the cassette trays. The trays are designed to close on their own with a slight push. 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